Contracts Finder notice
AI Virtual Agent for Broadland District Council - Variation
Authority: Suffolk Coastal District Council and Waveney District Council
CPV: Software package and information systems (48000000)
Published contract value£86,915Exc. VAT
Contract ends 31 Jul 2027
Awarded to ICS AI ltd
Contract starts 1 Aug 2025
What is being bought
Published requirement descriptionThis is a Contract Award Notice (Variation) on behalf of Broadland District Council
Additional information: Variation to contract awarded via CCS G-Cloud 14 Framework
Published procurement details
- Framework cited in notice
- G-Cloud 14 · RM1557.14
- Procedure
- Call-off from a framework agreement
- Buyer reference
- 2828-TEN-FW-DA2
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- East of England, United Kingdom
Key dates
Published dates- Award decision30 Jul 2025
- Contract starts1 Aug 2025
- Notice published21 Jul 2026
- Contract ends31 Jul 2027
Contracting authority & participating public bodies
- Suffolk Coastal District Council and Waveney District CouncilContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/h5v4C2ej · GB-SRS
Suppliers named on the notice
- ICS AI ltdSupplier
- Identifier
- 11346801 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a-2026-07-21T17:21:11+01:00
- Published
- 21 Jul 2026
- Latest update
- 21 Jul 2026
- Procedure reference
- ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a
- Contract reference
- ocds-b5fd17-1054805a-26a0-4c72-a9f2-69012d9a687a-1