Contracts FinderCall-off contract
Published 7 Feb 2025

Contracts Finder notice

Award of contract for contact centre software

Authority: Blackburn With Darwen Borough Council

Call-off from a framework agreement
CPV: Software package and information systems (48000000)
Published contract value£232,995Exc. VAT
Contract ends 13 Oct 2027
Contract starts 4 Feb 2025

What is being bought

Published requirement description

Award of contract for contact centre solution through NHS SBS Framework

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
BWDNET
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Tender contract period: Start date
Tender contract period: End date
Item 1: Delivery locations as published
BB1 7DY

Key dates

Published dates
  1. Award decision
    3 Feb 2025
  2. Contract starts
    4 Feb 2025
  3. Notice published
    7 Feb 2025
  4. Contract ends
    13 Oct 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Netcall Technology LimitedSupplier Suite 203 Bedford Heights Brickhill Drive Bedford Bedfordshire MK41 7PH
    Identifier
    02831215 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-ab1eea16-3ad9-4b6e-8d1e-0c725880f906-2025-02-07T10:09:25Z
Published
7 Feb 2025
Latest update
7 Feb 2025
Procedure reference
ocds-b5fd17-ab1eea16-3ad9-4b6e-8d1e-0c725880f906
Contract reference
ocds-b5fd17-ab1eea16-3ad9-4b6e-8d1e-0c725880f906-1