Contracts FinderCall-off contract
Published 2 Jun 2025

Contracts Finder notice

BT Smart Messaging 25/26

Authority: Norfolk and Norwich University Hospitals NHS Foundation Trust

Call-off from a framework agreement
CPV: Enhanced Messaging Service (EMS) services (64212200)
Published contract value£75,715Exc. VAT
Contract ends 20 Apr 2027
Awarded to BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
Contract starts 21 Apr 2025

What is being bought

Published requirement description

The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help

organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and

Rich Communications Services, "RCS".

It is a web-based tool that simultaneously supports the composition and management of outbound and

inbound campaigns. Organisations will be able to build contact databases, personalise messages,

schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance.

The platform also provides a comprehensive set of APIs to enable development, migration and

automation of existing and new services, enabled across multiple channels.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CF-3026100D0O000000rwimUAA
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
NR4 7UY; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Contract starts
    21 Apr 2025
  2. Award decision
    28 Apr 2025
  3. Notice published
    2 Jun 2025
  4. Contract ends
    20 Apr 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANYSupplier 1 Braham Street E1 8EE
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50-2025-06-02T11:32:20+01:00
Published
2 Jun 2025
Latest update
2 Jun 2025
Procedure reference
ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50
Contract reference
ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50-1