Contracts Finder notice
BT Smart Messaging 25/26
Authority: Norfolk and Norwich University Hospitals NHS Foundation Trust
What is being bought
Published requirement descriptionThe Smart Messaging platform, complete with its suite of applications and APIs, is designed to help
organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and
Rich Communications Services, "RCS".
It is a web-based tool that simultaneously supports the composition and management of outbound and
inbound campaigns. Organisations will be able to build contact databases, personalise messages,
schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance.
The platform also provides a comprehensive set of APIs to enable development, migration and
automation of existing and new services, enabled across multiple channels.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-3026100D0O000000rwimUAA
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- NR4 7UY; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Contract starts21 Apr 2025
- Award decision28 Apr 2025
- Notice published2 Jun 2025
- Contract ends20 Apr 2027
Contracting authority & participating public bodies
- Norfolk and Norwich University Hospitals NHS Foundation TrustContracting authority
Suppliers named on the notice
- BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANYSupplier
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50-2025-06-02T11:32:20+01:00
- Published
- 2 Jun 2025
- Latest update
- 2 Jun 2025
- Procedure reference
- ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50
- Contract reference
- ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50-1