ChildFirst Support and Development Contract CAF400-23 (Crown Commercial Services RM6100 Lot 3d)

This was a further competition against Crown Commercial Services RM6100 Lot 3d. Contract is for an initial term of 36 months with 2 optional extensions of 12 months each.

Cafcass is seeking a partner who can support our ChildFirst case management system and support our further transformation. Just as importantly we want a partner that understands our mission and wants to work with us to ensure that the needs of children and families remain at the heart of everything we do.

ChildFirst is the core Cafcass line of business system. It underpins all the work we do with children and families, storing highly sensitive case related data and documentation and is used for the provision of case related reporting information. There are currently in the order of 2,500 staff using ChildFirst, approximately 700 of them concurrently. Turnover of cases is around 60,000 per annum.