Contracts Finder notice
Consumer Experience of Broadband Switching
Authority: OFCOM
CPV: Market research services (79310000)
Published contract value£55,433Exc. VAT
Contract ends 31 Jan 2027
Awarded to Critical Research Ltd.
Contract starts 9 Sept 2026
What is being bought
Published requirement descriptionTo conduct quantitative consumer research to explore experiences of switching or renewing fixed broadband services as standalone or part of a bundled package.
Published procurement details
- Procedure
- Other - Mini Competition via Ofcom Market Research Framework Agreement
- Buyer reference
- tender_541457/1610232
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- Yes
- Tender deadline
- Item 1: Delivery locations as published
- SE1 9HA; London, United Kingdom
Key dates
Published dates- Award decision3 Sept 2026
- Contract starts9 Sept 2026
- Notice published14 Sept 2026
- Contract ends31 Jan 2027
Contracting authority & participating public bodies
- OFCOMContracting authority
Suppliers named on the notice
- Critical Research Ltd.Supplier
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-93e230e5-451a-4357-8c0b-357873e597aa-2026-09-14T09:40:18+01:00
- Published
- 14 Sept 2026
- Latest update
- 14 Sept 2026
- Procedure reference
- ocds-b5fd17-93e230e5-451a-4357-8c0b-357873e597aa
- Contract reference
- ocds-b5fd17-93e230e5-451a-4357-8c0b-357873e597aa-1