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Published 16 May 2024

Contracts Finder notice

Contact Centre Solution

Official notice

Authority: Kirklees Council

Call-off from a framework agreement
CPV: IT software package (48517000)
Published contract value£285,284Exc. VAT
Contract ends 15 Feb 2027
Awarded to Netcall Technology Ltd
Contract starts 16 Feb 2024

What is being bought

Published requirement description

Provision of a Contact Centre Solution

Contract awarded via NHS SBS Patient/Citizen Communication & Engagement Solutions Framework Agreement

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
KMCIT-226
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
Yes
Published tender value
£285,000.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
Yorkshire and the Humber, United Kingdom

Key dates

Published dates
  1. Contract starts
    16 Feb 2024
  2. Award decision
    15 May 2024
  3. Notice published
    16 May 2024
  4. Contract ends
    15 Feb 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Netcall Technology LtdSupplier Suite 203 Bedford Heights Brickhill Drive Bedford Bedfordshire England MK41 7PH
    Identifier
    02831215 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-3b7bc8fc-1653-4d27-af77-23a38c2596e9-2024-05-16T12:30:08+01:00
Published
16 May 2024
Latest update
16 May 2024
Procedure reference
ocds-b5fd17-3b7bc8fc-1653-4d27-af77-23a38c2596e9
Contract reference
ocds-b5fd17-3b7bc8fc-1653-4d27-af77-23a38c2596e9-1