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Contracts FinderAwarded contract
Published 4 Feb 2018

Contracts Finder notice

Customer Management System

Official notice

Authority: Watford Borough Council

Open procedure
CPV: Customer Relation Management software package (48445000)
Published contract value£405,000Exc. VAT
Contract ends 4 Feb 2027
Awarded to Firmstep Ltd
Contract starts 5 Feb 2018

What is being bought

Published requirement description

The provision of a Customer Management system as a corporate solution for Watford Borough Council.

Published procurement details

Procedure
Open procedure
Buyer reference
BIP300578317
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Open
Item 1: Delivery locations as published
East of England, United Kingdom

Key dates

Published dates
  1. Award decision
    31 Jan 2018
  2. Notice published
    4 Feb 2018
  3. Contract starts
    5 Feb 2018
  4. Contract ends
    4 Feb 2027

Contracting authority & participating public bodies

  • Watford Borough CouncilContracting authority Town Hall, Watford, WD17 3EX, UKContact email, phone

Suppliers named on the notice

  • Firmstep LtdSupplier 15 Worship Street (1st floor) London EC2A 2DT
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-5450c9c9-70e4-41ff-bf90-c1dc3195b13b-2018-02-04T10:39:09Z
Published
4 Feb 2018
Latest update
4 Feb 2018
Procedure reference
ocds-b5fd17-5450c9c9-70e4-41ff-bf90-c1dc3195b13b
Contract reference
ocds-b5fd17-5450c9c9-70e4-41ff-bf90-c1dc3195b13b-1