Contracts FinderCall-off contract
Published 30 Oct 2024

Contracts Finder notice

Department for Business and Trade - Zendesk 2024 - 2026

Authority: Department for International Trade

Call-off from a framework agreement
CPV: Industry specific software package (48100000)
Published contract value£122,054Exc. VAT
Contract ends 21 Nov 2026
Awarded to Zendesk Inc.
Contract starts 22 Nov 2024

What is being bought

Published requirement description

Provision of Zendesk Ticketing Software for The Department for Business and Trade.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
tender_461643/1420370
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£122,054.40
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
SW1A 2DY; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Award decision
    30 Oct 2024
  2. Notice published
    30 Oct 2024
  3. Contract starts
    22 Nov 2024
  4. Contract ends
    21 Nov 2026

Contracting authority & participating public bodies

  • Department for International TradeContracting authority Old Admiralty Building, Whitehall, London, SW1A 2DY, EnglandContact name, email

Suppliers named on the notice

  • Zendesk Inc.Supplier 181 Fremont, San Francisco, California 94105, USA.
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • n/a awardDocumentPDF

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-3479c906-7264-4a37-8da2-8f36af57a83b-2024-10-30T12:36:51Z
Published
30 Oct 2024
Latest update
30 Oct 2024
Procedure reference
ocds-b5fd17-3479c906-7264-4a37-8da2-8f36af57a83b
Contract reference
ocds-b5fd17-3479c906-7264-4a37-8da2-8f36af57a83b-1