HCT - RingCentral RingCX Call Center Services

Official notice

Authority: Hertfordshire Community NHS Trust

Other -

CPV: IT software package (48517000)

Published contract value£100,000Exc. VAT

Contract ends 18 Feb 2027

Awarded to RINGCENTRAL UK LTD

Contract starts 19 Feb 2024

What is being bought

Published requirement description

Hertfordshire Community NHS Trust award for Build, installation and license costs to replace the contact centre for HCTs Single point of access Hub at Robertson House.

Published procurement details

Procedure: Other -
Buyer reference: CF-2445600D0O000000rwimUAA
Category: Goods
Tender status: Complete
Award status: Active
Suitable for SMEs: No
Suitable for voluntary, community and social enterprises: No
Tender deadline: 29 Jan 2024, 12:00 GMT
Item 1: Delivery locations as published: AL7 1BW; United Kingdom

Key dates

Published dates

Award decision
19 Feb 2024
Contract starts
19 Feb 2024
Notice published
26 Jun 2024
Contract ends
18 Feb 2027

Contracting authority & participating public bodies

Hertfordshire Community NHS TrustContracting authority Gate House, Fretherne Road, Welwyn Garden City, AL8 6NS, EnglandContact name, email

Suppliers named on the notice

RINGCENTRAL UK LTDSupplier 85 Uxbridge Road, 4th Floor W5 5TH

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Awarded contract notice on Contracts Finder awardAward noticeen26 Jun 2024, 09:52 BST

Source record

Source: Contracts Finder
Notice language: en
Release reference: ocds-b5fd17-24000dd5-1f29-4c5c-9915-f6b13fbd8737-2024-06-26T09:52:26+01:00
Published: 26 Jun 2024
Latest update: 26 Jun 2024
Procedure reference: ocds-b5fd17-24000dd5-1f29-4c5c-9915-f6b13fbd8737
Contract reference: ocds-b5fd17-24000dd5-1f29-4c5c-9915-f6b13fbd8737-1