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Published 21 Aug 2025

Contracts Finder notice

HMCTS User-Centred Design Services

Official notice

Authority: Ministry of Justice

Call-off from a framework agreement
CPV: Software programming and consultancy services (72200000)
Published contract value£7,500,000Exc. VAT
Contract ends 29 Jun 2027
Awarded to Engine Partners UK LLP
Contract starts 30 Jun 2025

What is being bought

Published requirement description

Provision of a managed service to ensure that high quality service design, interaction design, content design and user research is carried out.

Route to Market - CCS Framework - DOS6 Lot 1

Additional information:

Redacted Contract attached

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
tender_468517/1504357
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£9,000,000.00
Min Value
£7,500,000.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published

British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom; North East, United Kingdom; North West, United Kingdom; Yorkshire and the Humber, United Kingdom; East Midlands, United Kingdom; West Midlands, United Kingdom; East of England, United Kingdom; London, United Kingdom; South East, United Kingdom; South West, United Kingdom; Wales, United Kingdom

Key dates

Published dates
  1. Contract starts
    30 Jun 2025
  2. Award decision
    23 Jul 2025
  3. Notice published
    21 Aug 2025
  4. Contract ends
    29 Jun 2027

Contracting authority & participating public bodies

  • Ministry of JusticeContracting authority 102 Petty France, London, SW1H 9AJ, EnglandContact email

Suppliers named on the notice

  • Engine Partners UK LLPSupplier 60 Great Portland Street, London, England, W1W 7RT
    Identifier
    OC365812 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-a71aae73-3166-40fd-a7e8-50363eb373d2-2025-08-22T13:37:59+01:00
Published
21 Aug 2025
Latest update
22 Aug 2025
Procedure reference
ocds-b5fd17-a71aae73-3166-40fd-a7e8-50363eb373d2
Contract reference
ocds-b5fd17-a71aae73-3166-40fd-a7e8-50363eb373d2-1