Contracts Finder notice
Information Request Case Management System (i-Case) Renewal
Authority: Durham County Council
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£132,591Exc. VAT
Contract ends 31 Oct 2027
Awarded to Civica UK Limited
Contract starts 1 Nov 2025
What is being bought
Published requirement descriptionTo extend the existing contact with I-Case/Civica for the
ongoing supply of an information request case management system.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- Information Request Case Management System (i-Case) Renewal
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- Yes
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- England, United Kingdom
Key dates
Published dates- Award decision31 Oct 2025
- Contract starts1 Nov 2025
- Notice published6 Nov 2025
- Contract ends31 Oct 2027
Contracting authority & participating public bodies
- Durham County CouncilContracting authority
- Identifier
- DUR · GB-LAE
Suppliers named on the notice
- Civica UK LimitedSupplier
- Identifier
- 01628868 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-a62480b0-46b0-4da3-8c50-de979f3398d5-2025-11-06T16:11:46Z
- Published
- 6 Nov 2025
- Latest update
- 6 Nov 2025
- Procedure reference
- ocds-b5fd17-a62480b0-46b0-4da3-8c50-de979f3398d5
- Contract reference
- ocds-b5fd17-a62480b0-46b0-4da3-8c50-de979f3398d5-1