NGO Enquiries Management System

This is a Contract Award Notice

The National Guardian Office (NGO) requires an implementation partner to work with to deliver an Enquiries Management System.

The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles.

This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement (RM1557-13), Lot 3 Cloud Support, following the Direct Award process.

The contract is awarded for an initial a total period of 24 months, with an option to extend for up to a further 24 months.

Total Awarded Value is the maximum of all charges including all optional contract extensions

Contract Reference: CQC NGO 014

Updated 06.10.2023 - Text to be corrected in the original notice where incorrect data field responses were displayed:

Section name: Contract Summary

Place of Text to be corrected: Contract end date

Instead of:

28 August 2025

Read:

28 August 2027

Section name: Description

Place of Text to be corrected: Description

Instead of:

This is a Contract Award Notice

The National Guardian Office (NGO) requires an implementation partner to work with to deliver an Enquiries Management System.

The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles.

This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement (RM1557-13), Lot 3 Cloud Support, following the Direct Award process.

The contract is awarded for an initial a total period of 24 months, with an option to extend for up to a further 24 months.

Total Awarded Value is the maximum of all charges including all optional contract extensions

Contract Reference: CQC NGO 014

Read:

This is a Contract Award Notice

The National Guardian Office (NGO) requires an implementation partner to work with to deliver an Enquiries Management System.

The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles.

This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement (RM1557-13), Lot 3 Cloud Support, following the Direct Award process.

The contract is awarded for an initial period of 24 months with an option to extend for up to a further 24 months.

Total Awarded Value is the maximum of all charges including any optional contract extensions

Contract Reference: CQC NGO 014

Section name: Award information

Place of Text to be corrected: Contract end date

Instead of:

28 August 2025

Read:

28 August 2027