Contracts FinderCall-off contract
Published 17 Jul 2025

Contracts Finder notice

NHS Greater Manchester ICB Provision of Smart Messaging Services

Authority: N H S Shared Business Services

Call-off from a framework agreement
CPV: Short Message Service (SMS) services (64212100)
Published contract value£2,699,076Exc. VAT
Contract ends 5 Apr 2027
Contract starts 6 Apr 2025

What is being bought

Published requirement description

NHS Greater Manchester Integrated Care Board require a service for Smart Messaging, used widely by GP practices in conjunction with clinical and patient messaging systems to send messages to patients. This is a web-based tool that simultaneously supports the composition and execution of outbound and inbound SMS campaigns. Enterprises will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and out-out lists to ensure regulatory compliance.

Published procurement details

Framework cited in notice
Network Services 3 · RM6116
Procedure
Call-off from a framework agreement
Buyer reference
RM6116-BT-Lot3b-039-C
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
North West, United Kingdom

Key dates

Published dates
  1. Award decision
    9 Apr 2024
  2. Contract starts
    6 Apr 2025
  3. Notice published
    17 Jul 2025
  4. Contract ends
    5 Apr 2027

Contracting authority & participating public bodies

  • N H S Shared Business ServicesContracting authority Broadway, SALFORD, M502UW, EnglandContact name, email, phone
    Identifier
    sid4gov.cabinetoffice.gov.uk/m6gv6TMA · GB-SRS

Suppliers named on the notice

  • BRITISH TELECOMMUNICATIONS PLCSupplier 1 Braham Street LONDON E1 8EE
    Identifier
    01800000 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-59aa3557-1aed-4f1b-a6c7-c1a27db3d896-2025-07-17T13:20:07+01:00
Published
17 Jul 2025
Latest update
17 Jul 2025
Procedure reference
ocds-b5fd17-59aa3557-1aed-4f1b-a6c7-c1a27db3d896
Contract reference
ocds-b5fd17-59aa3557-1aed-4f1b-a6c7-c1a27db3d896-1