Contracts Finder notice
Omnichannel Contact Centre Solution Procurement
Authority: SOCIAL WORK ENGLAND
CPV: Information technology services (72222300)
Published contract value£222,100VAT basis not stated
Contract ends 5 Jul 2027
Awarded to Britannic Technologies Ltd
Contract starts 6 Jul 2023
What is being bought
Published requirement descriptionThe Authority is seeking the provision of Omnichannel Contact Centre Solution' Services for a period of 4 years with the option to extend for a further 12-months extension period.
This contract was awarded after further competition via the RM3808 Network Services 2 Framework.
Published procurement details
- Framework cited in notice
- Network Services 2 · RM3808
- Procedure
- Call-off from a framework agreement
- Buyer reference
- Social Work England 10437
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- S3 8JY
Key dates
Published dates- Award decision18 Apr 2023
- Notice published30 Jun 2023
- Contract starts6 Jul 2023
- Contract ends5 Jul 2027
Contracting authority & participating public bodies
- SOCIAL WORK ENGLANDContracting authority
- Identifier
- supplierregistration.cabinetoffice.gov.uk/22G225qW · GB-SRS
Suppliers named on the notice
- Britannic Technologies LtdSupplier
- Identifier
- 02097097 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-10ed29cf-96b5-4d5b-814d-ddb571d3a5f7-2023-10-04T08:54:42+01:00
- Published
- 30 Jun 2023
- Latest update
- 4 Oct 2023
- Procedure reference
- ocds-b5fd17-10ed29cf-96b5-4d5b-814d-ddb571d3a5f7
- Contract reference
- ocds-b5fd17-10ed29cf-96b5-4d5b-814d-ddb571d3a5f7-1