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Published 29 Jul 2026

Contracts Finder notice

Out of Hours Call Handling Service (OOH)

Official notice

Authority: Epping Forest District Council

Open procedure (above threshold)
CPV: Call centre (79512000)
Published contract value£30,166Exc. VAT
Contract ends 30 Sept 2027
Awarded to SPS Doorguard Limited
Contract starts 1 Oct 2026

What is being bought

Published requirement description

Contract for Out of Hours Call Handling Service (OOH)

Published procurement details

Procedure
Open procedure (above threshold)
Buyer reference
3572B
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Open
Item 1: Delivery locations as published
CM16 4BZ
Description
Extension of three year contract. Specified in the original contract.

Key dates

Published dates
  1. Award decision
    22 Aug 2023
  2. Notice published
    29 Jul 2026
  3. Contract starts
    1 Oct 2026
  4. Contract ends
    30 Sept 2027

Contracting authority & participating public bodies

  • Epping Forest District CouncilContracting authority Civic Offices, 323 High Street, EPPING, CM164BZ, EnglandContact email
    Identifier
    EPP · GB-LAE

Suppliers named on the notice

  • SPS Doorguard LimitedSupplier The Octagon 35 Baird Street Glasgow G4 0EE
    Identifier
    SC113186 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-280d687c-987f-4ec4-94ab-6b8bcf56951c-2026-07-29T15:16:34+01:00
Published
29 Jul 2026
Latest update
29 Jul 2026
Procedure reference
ocds-b5fd17-280d687c-987f-4ec4-94ab-6b8bcf56951c
Contract reference
ocds-b5fd17-280d687c-987f-4ec4-94ab-6b8bcf56951c-1