Contracts Finder notice
Passenger Assist Survey
Authority: OFFICE OF RAIL AND ROAD
CPV: Survey services (79311000)
Published contract value£239,931Exc. VAT
Contract ends 30 Jun 2027
Awarded to MEL Research Ltd
Contract starts 8 Apr 2024
What is being bought
Published requirement descriptionThe overall aim of the Passenger Assist survey is to compile information about passenger use and experience of the Passenger Assist service offered by train and station operators, to monitor those operators' performance over time and ensure that users' needs and expectations are being met on an ongoing basis.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- ORR/CT/23-69
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision4 Apr 2024
- Notice published4 Apr 2024
- Contract starts8 Apr 2024
- Contract ends30 Jun 2027
Contracting authority & participating public bodies
- OFFICE OF RAIL AND ROADContracting authority
- Identifier
- D1117 · GB-GOR
Suppliers named on the notice
- MEL Research LtdSupplier
- Identifier
- 03000946 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-408e4d53-33e2-4c20-9725-2d4829f4f293-2024-04-04T13:48:15+01:00
- Published
- 4 Apr 2024
- Latest update
- 4 Apr 2024
- Procedure reference
- ocds-b5fd17-408e4d53-33e2-4c20-9725-2d4829f4f293
- Contract reference
- ocds-b5fd17-408e4d53-33e2-4c20-9725-2d4829f4f293-1