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Published 26 Jun 2025

Contracts Finder notice

Procurement of Civil Legal Advice services from September 2025

Official noticeFind a Tender notice

Authority: The Legal Aid Agency

Open procedure (below threshold)
CPV: Legal services (79100000)
Published panel value£9,159,482Shared across 7 suppliers; not a single purchase
Contract ends 31 Aug 2028
Panel 7 suppliersAccess to Public Law Ltd, Citizens Advice Gateshead, Citizens Advice Mid Mercia and 4 more
Contract starts 1 Sept 2025

What is being bought

Published requirement description

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.

We were looking to award:

  • Up to 4 Discrimination contracts; and
  • Up to 5 Education contracts; and
  • Up to 3 Housing and Debt contracts.

The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").

All Tenders had to be completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk ↗

Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline.

CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

Published procurement details

Procedure
Open procedure (below threshold)
Buyer reference
tender_477689/1494782
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Min Value
£7,288,315.00
Tender deadline
Published
Procurement method
Open
Item 1: Delivery locations as published

SW1H 9AJ; North East, United Kingdom; North West, United Kingdom; Yorkshire and the Humber, United Kingdom; East Midlands, United Kingdom; West Midlands, United Kingdom; East of England, United Kingdom; London, United Kingdom; South East, United Kingdom; South West, United Kingdom; Wales, United Kingdom; Northern Ireland, United Kingdom

Description

Citizens Advice Gateshead: Awarded Contract for Discrimination

Award value (£) : £1.7m

Awarded Contract for Education

Awards Value (£) £624,000

Stephensons Solicitors LLP: Awarded Contract for Discrimination

Award value (£) : £1.7m

Access to Public Law Ltd: Awarded Contract for Education

Award value (£) : £624,000

Citizens Advice Mid Mercia: Awarded Contract for Housing and Debt

Award value (£) : £860,000

Direct Help and Advice: Awarded Contract for Housing and Debt

Award value (£) : £860,000

Watson Woodhouse: Awarded Contract for Housing and Debt

Award value (£) : £860,000

Loss Legal Services (t/a SEN Support Solicitors): Awarded Contract for Education

Award value (£) : £1,871,167

Key dates

Published dates
  1. Award decision
    16 Jun 2025
  2. Notice published
    26 Jun 2025
  3. Contract starts
    1 Sept 2025
  4. Contract ends
    31 Aug 2028

Contracting authority & participating public bodies

Suppliers named on the notice

  • Citizens Advice GatesheadSupplier The Davidson Building, Swan Street, Gateshead NE8 1BG GB
    Identifier
    2631064 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME
  • Stephensons Solicitors LLPSupplier Wigan Investment Centre, Waterside Drive, Wigan, Lancashire, WN3 5BA GB
    Identifier
    OC322962 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME
  • Access to Public Law LtdSupplier 7-1-11 Cameron House, White Cross Business Park, South Road, Lancaster, LA1 4XQ
    Identifier
    14787563 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME
  • Citizens Advice Mid MerciaSupplier 114 Church Street, 114 Church Street, Swadlincote, DE11 9NR
    Identifier
    5311627 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME
  • Direct Help and AdviceSupplier Phoenix Street, Derby, Derbyshire, DE1 2ER
    Identifier
    03495233 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME
  • Watson WoodhouseSupplier BOHO Zero, 2nd Floor Suite, 21 Gosford Street, Middlesbrough, TS2 1BB
    Identifier
    10868114 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME
  • Loss Legal Services (t/a SEN Support Solicitors)Supplier Unit 3 Brickfield Business Centre, 60 Manchester Road Northwich, CW9 7LS
    Identifier
    298537345 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3-2025-07-03T22:53:45+01:00
Published
26 Jun 2025
Latest update
3 Jul 2025
Procedure reference
ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3
Contract reference
ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3-2