Contracts Finder notice
Provision of Customer Centre as a Service
Authority: NHS PROPERTY SERVICES LIMITED
CPV: Customer services (79342300)
Published contract value£532,109Exc. VAT
Contract ends 25 Oct 2028
Awarded to Charterhouse Voice & Data Ltd
Contract starts 26 Oct 2025
What is being bought
Published requirement descriptionProvision of Customer Centre as a Service
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- C396100
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- England, United Kingdom
Key dates
Published dates- Award decision17 Oct 2025
- Notice published20 Oct 2025
- Contract starts26 Oct 2025
- Contract ends25 Oct 2028
Contracting authority & participating public bodies
- NHS PROPERTY SERVICES LIMITEDContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/73RFyxJw · GB-SRS
Suppliers named on the notice
- Charterhouse Voice & Data LtdSupplier
- Identifier
- 02804354 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-16b0e06d-5d03-4c15-8048-2cecff1d370f-2025-10-20T16:26:58+01:00
- Published
- 20 Oct 2025
- Latest update
- 20 Oct 2025
- Procedure reference
- ocds-b5fd17-16b0e06d-5d03-4c15-8048-2cecff1d370f
- Contract reference
- ocds-b5fd17-16b0e06d-5d03-4c15-8048-2cecff1d370f-1