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Published 8 Jul 2026

Contracts Finder notice

Provision of Recruitment of Participants for Research for DVLA

Official notice

Authority: DVLA - Driver & Vehicle Licensing Agency

Call-off from a framework agreement
CPV: Market research services (79310000)
Published contract value£119,925Exc. VAT
Contract ends 5 Jul 2028
Awarded to Criteria Fieldwork LTD
Contract starts 6 Jul 2026

What is being bought

Published requirement description

DVLA's UX Research and Design Unit require the services of a specialist supplier to recruit research participants on our behalf. The testing of our products and services via various research methods not only support the User Centred Design principles we subscribe to as an Agency but is mandatory to meet Government Digital Services (GDS) service standards.

The Buyer may extend the Contract for a period of 12 months.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
tender_527958/1592427
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£179,887.50
Min Value
£119,925.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
SA6 7JL; British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Award decision
    1 Jul 2026
  2. Contract starts
    6 Jul 2026
  3. Notice published
    8 Jul 2026
  4. Contract ends
    5 Jul 2028

Contracting authority & participating public bodies

  • DVLA - Driver & Vehicle Licensing AgencyContracting authority Driver and Vehicle Licensing Agency, Long View Road, Swansea, SA6 7JL, WalesContact email

Suppliers named on the notice

  • Criteria Fieldwork LTDSupplier 144 Liverpool Road, London, N1 1LA
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa-2026-07-08T14:26:16+01:00
Published
8 Jul 2026
Latest update
8 Jul 2026
Procedure reference
ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa
Contract reference
ocds-b5fd17-c1dc8008-bd05-45f5-82cf-c311a0ddf9fa-1