Contracts FinderCall-off contract
Published 15 Feb 2022

Contracts Finder notice

Provision of User Licenses for Salesforce System

Authority: Crown Commercial Service

Call-off from a framework agreement
CPV: IT software package (48517000)
Published contract value£6,284,699Exc. VAT
Contract ends 27 Jan 2027
Awarded to SOFTCAT PLC
Contract starts 28 Jan 2022

What is being bought

Published requirement description

CCSO21A40 Salesforce Contract - Customer Relationship Management (CRM)

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CCSO21A40.
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published

British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom; Guernsey; Jersey; Anguilla; Bermuda; British Antarctic Territory; British Indian Ocean Territory; British Virgin Islands; Cayman Islands; Falkland Islands; Gibraltar; Montserrat; Pitcairn, Henderson, Ducie and Oeno Islands; Saint Helena, Ascension and Tristan da Cunha; South Georgia and South Sandwich Islands; Turks and Caicos Islands; Albania; Austria; Belgium; Bulgaria; Croatia; Cyprus; Czechia; Denmark; Estonia; Finland; France; Germany; Greece; Hungary; Iceland; Ireland; Italy; Latvia; Liechtenstein; Lithuania; Luxembourg; Malta; Montenegro; Netherlands; North Macedonia; Norway; Poland; Portugal; Romania; Serbia; Slovakia; Slovenia; Spain; Sweden; Switzerland; Turkey; Afghanistan; Algeria; American Samoa; Andorra; Angola; Antarctica; Antigua and Barbuda; Argentina; Armenia; Aruba; Australia; Azerbaijan; Bahrain; Bangladesh; Barbados; Belarus; Belize; Benin; Bhutan; Bolivia; Bonaire, Sint Eustatius and Saba; Bosnia and Herzegovina; Botswana; Bouvet Island; Brazil; Brunei; Burkina Faso; Burundi; Cambodia; Cameroon; Canada; Cape Verde; Central African Republic; Chad; Chile; China; Christmas Island; Clipperton; Cocos (Keeling) Islands; Colombia; Comoros; Congo; Congo (Democratic Republic); Cook Islands; Costa Rica; Cuba; Curaçao; Djibouti; Dominica; Dominican Republic; East Timor; Ecuador; Egypt; El Salvador; Equatorial Guinea; Eritrea; Eswatini; Ethiopia; Faroe Islands; Fiji; French Polynesia; French Southern Territories; Gabon; Georgia; Ghana; Greenland; Grenada; Guam; Guatemala; Guinea; Guinea-Bissau; Guyana; Haiti; Heard Island and McDonald Islands; Honduras; Hong Kong; India; Indonesia; Iran; Iraq; Israel; Ivory Coast; Jamaica; Japan; Jordan; Kazakhstan; Kenya; Kiribati; Kosovo; Kuwait; Kyrgyzstan; Laos; Lebanon; Lesotho; Liberia; Libya; Macao; Madagascar; Malawi; Malaysia; Maldives; Mali; Marshall Islands; Mauritania; Mauritius; Mexico; Micronesia; Moldova; Monaco; Mongolia; Morocco; Mozambique; Myanmar (Burma); Namibia; Nauru; Nepal; New Caledonia; New Zealand; Nicaragua; Niger; Nigeria; Niue; Norfolk Island; North Korea; Northern Mariana Islands; Occupied Palestinian Territories; Oman; Pakistan; Palau; Panama; Papua New Guinea; Paraguay; Peru; Philippines; Puerto Rico; Qatar; Russia; Rwanda; Saint Barthélemy; Saint Pierre and Miquelon; Samoa; San Marino; Sao Tome and Principe; Saudi Arabia; Senegal; Seychelles; Sierra Leone; Singapore; Sint Maarten (Dutch part); Solomon Islands; Somalia; South Africa; South Korea; South Sudan; Sri Lanka; St Kitts and Nevis; St Lucia; St Vincent; Sudan; Suriname; Svalbard and Jan Mayen; Syria; Taiwan; Tajikistan; Tanzania; Thailand; The Bahamas; The Gambia; Togo; Tokelau; Tonga; Trinidad and Tobago; Tunisia; Turkmenistan; Tuvalu; Uganda; Ukraine; United Arab Emirates; United States; United States Minor Outlying Islands; United States Virgin Islands; Uruguay; Uzbekistan; Vanuatu; Vatican City; Venezuela; Vietnam; Wallis and Futuna; Western Sahara; Yemen; Zambia; Zimbabwe

Key dates

Published dates
  1. Award decision
    17 Jan 2022
  2. Contract starts
    28 Jan 2022
  3. Notice published
    15 Feb 2022
  4. Contract ends
    27 Jan 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • SOFTCAT PLCSupplier Solar House, Fieldhouse Lane SL7 1LW Marlow England
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-4bf19581-a9e1-437b-987e-1415b1fac5c0-2025-11-07T14:01:57Z
Published
15 Feb 2022
Latest update
7 Nov 2025
Procedure reference
ocds-b5fd17-4bf19581-a9e1-437b-987e-1415b1fac5c0
Contract reference
ocds-b5fd17-4bf19581-a9e1-437b-987e-1415b1fac5c0-1