Trading Standards Case Management System

The overall requirement enables the service to provide key functions to:

• investigate persistent and/or serious criminal activities, in particular those involving fraud, counterfeiting, scams, doorstep crime and persistent consumer detriment
• support businesses by offering professional business advice and guidance, including Primary Authority Partnerships
• audit high risk businesses such as farms, food and feed producers, importers, wholesalers and retailers
• provide animal health and disease outbreak advice
• carry out regular market surveillance, such as at Kent ports, markets and boot fairs, to prevent unsafe or illegal products entering the market
• reduce illegal sale of tobacco and alcohol to children and young people as well as reduce access to illegal tobacco.

Trading Standards' role is to create and maintain a safe and fair-trading environment where Kent businesses can operate and grow, and Kent consumers can engage in their economic activity with confidence.