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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 1–10 · every procedure in the catalogue, any stage.

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CPV 48445000…Clear all

130 procedures

  1. Awarded · Competitive flexible procedureFramework10 lotsSME · VCSE suitable

    Corporate Software & Related Products and Services

    Crescent Purchasing Consortium Limited · Charity · Nationwide (UK)

    CPC have established a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework is open to members of CPC, listed at https://www.thecpc.ac.uk/members, including…

    Awarded to ARBOR EDUCATION PARTNERS LIMITED, Advanced Business Solutions, Arbor Education Partners Group Ltd +16 more · 10 awards

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +20
    Value
    £46mceiling, not a contract size
    Term
    2 yearsup to 4 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #066891
  2. Closes · 19 days leftOpen procedureSME · VCSE suitable

    The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

    South Yorkshire Mayoral Combined Authority · Local authority · Yorkshire and the Humber

    The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of…

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • Subscription services
    • +1
    Value
    £300k
    Term
    3.5 years
    Submit via
    ProContract (Due North)login required
    Published
    #07891b
  3. AwardedBelow threshold - unknown

    Prevent and Protect Customer Relationship Management ('CRM') Tool

    Surrey County Council · Local authority · South East England

    Surrey Fire and Rescue currently use a customer relationship management tool known as Prevent and Protect (P&P). This solution is used to record information regarding safe and well visits, fires safety audits, operational audits and visits …

    Awarded to Softcat Plc

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #078768
  4. Awarded · Competitive flexible procedureSME suitable

    Britannia Phase 2b - Shoreditch Parkside Customer Care Services Procurement

    London Borough of Hackney · Local authority · Greater London

    The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior t…

    Awarded to ZephyrComplete Limited

    • Customer Relation Management software package
    • Customer-care services
    Value
    £750k
    Term
    2.5 yearsup to 3.5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #0500e5
  5. Award pending · decided Competitive flexible procedure

    Marketing Automation Platform for the National Gallery

    The National Gallery · Central government · Greater London

    We are appointing an advanced, multi-channel Marketing Automation Platform to deliver improved engagement and significant income uplift. The platform is able to intelligently and efficiently leverage our existing CRM data and respond dynami…

    Intended award to Dotdigital EMEA Limited

    • Customer Relation Management software package
    Value
    £316k
    Term
    3.5 yearsup to 5.5 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #06848e
  6. Planned · tender expected

    Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution

    Capital City Partnership · Scotland

    Capital City Partnership (CCP) intends to undertake a procurement exercise for the provision, support, maintenance and ongoing development of a Customer Relationship Management (CRM) and Management Information System (MIS).

    • Software supply services
    • Application service providers
    • Customer Relation Management software package
    • +3
    Value
    £1.5m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0777dd
  7. Awarded · Direct awardSME · VCSE suitable

    North Northamptonshire Council - Customer Relationship Management Solution

    North Northamptonshire Council · Local authority · East Midlands

    North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.

    Awarded to Placecube Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #068439
  8. Planned · tender expected

    Ayrshire Meet the Buyer 2026

    North Ayrshire Council · Local authority · Scotland

    Ayrshire Meet the Buyer 2026 Date: Thursday 25 November 2026 Venue: Ayr Racecourse, 2-6 Whitletts Road, Ayr, KA8 OJE Time: 9.30 AM – 12.30 PM The Supplier Development Programme and the Ayrshire Councils invite local businesses and third sec…

    • Event services
    • Asbestos removal services
    • Construction work
    • +16
    Value
    £1
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06f6c4
  9. PlannedSME suitable

    Unified Customer Relationship Management System and Contact Centre Platform

    Liverpool City Region Combined Authority · Local authority · North West England

    ** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be…

    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • Telephone switchboards
    Value
    Not published
    Term
    5 yearsup to 7 years with extensions
    Submit via
    portal not identified
    Published
    #06ed51
  10. Awarded · Open procedureFramework10 lotsSME suitable

    CRM Platform (Donor and Session Programme)

    NHS Blood and Transplant · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England

    NHS Blood and Transplant (NHSBT) is undertaking the Donor and Session Programme (DASP), a strategic transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational cap…

    Awarded to supplier not published · 7 awards

    • Customer Relation Management software package
    • IT software package
    • Software package and information systems
    • +1
    Value
    £6.4mceiling, not a contract size
    Term
    12 monthsup to 8 years with extensions
    Submit via
    Atamis (Health Family)login required
    Published
    #066fef