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Official OCDS

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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Awards

Showing 16–30 · contract award notices: who won and for how much.

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58 procedures

  1. Open to join until Restricted procedureDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom

    • Telecommunications services
    • Accessories for sound and video equipment
    • Audio-visual equipment
    • +54
    Awarded value
    £196kceiling, not a contract size
    Bids
    2
    Contract ends
    Not published
    Published
    #02d30e
  2. AwardedBelow threshold - open competitionSME · VCSE suitable

    Out of Hours Contact Centre

    Aspire Housing · West Midlands

    Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

    Awarded to ORBIS PROTECT LIMITED

    • Telephone-answering services
    Awarded value
    £83k
    Bids
    Not published
    Contract ends
    Published
    #05e4ac
  3. Awarded · Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    Awarded to Withheld Section94 supplier

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +8
    Awarded value
    £3.2m
    Bids
    3
    Contract ends
    Published
    #05dc8f
  4. AwardedBelow threshold - without competition

    Netcall Service & Support Renewal

    The Police and Crime Commissioner for Cambridgeshire · Police & fire · delivery region not published

    Support Maintenance Netcall solution: Liberty Operator Services QueueBuster Solution Care Enhanced

    Awarded to Netcall Technology Limited

    Awarded value
    £27k
    Bids
    Not published
    Contract ends
    Published
    #05fe1e
  5. AwardedOpen procedure22 lots

    RM6226 Debt Resolution Services - Lot 1

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…

    Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards

    • Platform interconnectivity software development services
    • Accounting and auditing services
    • Accounting services
    • +96
    Awarded value
    £645m
    Bids
    4
    Contract ends
    Not published
    Published
    #02ca60
  6. Awarded · Below threshold - open competitionUtilitiesSME · VCSE suitable

    Out-of-Hours Customer Support Services

    Transport for Wales Rail Limited (Utility Buyer) · Nationwide (UK)

    This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escal…

    Awarded to Journeycall Ltd

    • Call centre
    • Helpdesk and support services
    • Telecommunications services
    • +1
    Awarded value
    £166k
    Bids
    Not published
    Contract ends
    Published
    #05a090
  7. Award pending · decided Competitive flexible procedureFrameworkUtilitiesSME suitable

    PRO004931-Services-Contract-Contact Centre Resources

    United Utilities Water Limited · North West England

    The scope is to include all provisions necessary to create additional resource and capacity to support UU's in-house contact centres. It is anticipated that there will be a consistent resource requirement throughout each contract year, with…

    Intended award to CONCENTRIX TSC UK LTD

    • Telephone-answering services
    Intended value
    £6.6mceiling, not a contract size
    Bids
    Not published
    Contract ends
    Published
    #05866e
  8. AwardedNegotiated procedure with prior call for competition3 lots

    ScotRail Customer Contact Centre

    ScotRail Trains Limited · Scotland

    ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…

    Awarded to Teleperformance Ltd

    • Call centre
    • Office-support services
    • Payroll management services
    • +2
    Awarded value
    £9.3m
    Bids
    3
    Contract ends
    Not published
    Published
    #03f5ae
  9. Awarded · Below threshold - without competition

    Fraud and Corruption Reporting Online (FCROL)

    NHS Business Services Authority · Central government · delivery region not published

    Provision of fraud and corruption reporting online to deliver continuous 24 hours a day, seven days a week service to facilitate the reporting of NHS fraud and allow for the development of a national publicity campaign to increase reporting…

    Awarded to Treble 5 Treble 1 Limited · 2 awards

    Awarded value
    £78k
    Bids
    Not published
    Contract ended
    Published
    #05a8b5
  10. AwardedBelow threshold - unknown

    Contact Centre Out of Hours Call Handling

    Livv Maintenance Limited (part of Livv Housing Group) · Housing · North West England

    Livv Housing Group requested proposals from service providers to provide emergency and non-emergency out of hours repairs call-handling.

    Awarded to Orca Business Support Ltd

    Awarded value
    £80k
    Bids
    Not published
    Contract ends
    Published
    #05ad3a
  11. AwardedOpen procedure

    ESPH AB WDC Emergency Lifeline (ESPH655 JB)

    Wealden District Council · Local authority · South East England

    Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…

    Awarded to Careium UK Limited

    • Alarm-monitoring services
    • Telephone operator services
    • Telephone-answering services
    • +1
    Awarded value
    £232k
    Bids
    1
    Contract ends
    Published
    #04a818
  12. AwardedBelow threshold - open competitionSME · VCSE suitable

    Out of Hours Telephony Services

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.

    Awarded to Careium UK Limited

    • Telephone-answering services
    Awarded value
    £82k
    Bids
    Not published
    Contract ends
    Published
    #0519a6
  13. AwardedOpen procedureFramework5 lots

    Language Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    The Crown Commercial Service (the Authority) has established a comprehensive Framework Contract for Language Services, encompassing the following key components: Translation Services Transcription, Stenography and Recording Services Telepho…

    Awarded to See Contracts Finder Notice for full supplier list

    • Interpretation services
    • Foreign language translation software development services
    • Foreign language translation software package
    • +12
    Awarded value
    £250mceiling, not a contract size
    Bids
    37
    Contract ends
    Not published
    Published
    #040ace
  14. AwardedRestricted procedureFramework2 lots

    Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

    HealthTrust Europe LLP (HTE) · Nationwide (UK)

    HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spok…

    Awarded to AA Global Language Services Limited, Absolute Interpreting and Translations Ltd, All successful bidders as per original contract notice +16 more · 3 awards

    • Interpretation services
    • Foreign language translation software package
    • Justice services
    • +5
    Awarded value
    £50m–£250mceiling, not a contract size
    Bids
    19–20per lot, 2 lots
    Contract ends
    Not published
    Published
    #02aebf
  15. AwardedBelow threshold - without competition

    Security Cleared EXPO (stand and sponsorship) - 2025

    The Mayor's Office for Policing And Crime · Central government · West Midlands

    Direct award under the Procurement Act to facilitate attendance at events for targeted recruitment of security cleared staff

    Awarded to SATOS Media Ltd

    Awarded value
    £37k
    Bids
    Not published
    Contract ended
    Published
    #0500c1