Official UK procurement notice
002322 - Contract for Supply, Delivery, Installation, Commissioning, Maintenance, Servicing and Monitoring of Security Alarms and CCTV systems
Authority: Durham County Council (Local council)
What is being bought
Published requirement descriptionDurham County Council has awarded this contract following an open tender competitive process for a single provider for the supply, delivery, installation, commissioning, maintenance, servicing and monitoring of Security Alarms and Non public Surveillance to all DCC owned and managed buildings along with additional building managed by DCC through various SLAs.
This procurement exercise has been undertaken to award a light touch contract, that is, a contract that is wholly or mainly for the supply of services as specified in Procurement Regulations 2024, Schedule 1.
CPV: Alarm-monitoring services · Burglar and fire alarms · Security equipment
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£6,000,000
- Technical & professional ability
Disclosure And Barring Service (DBS) Check
BS EN Standard 50132
NSI Gold Standard
Policies of the Association of Chief Police Officers (ACPO) 2015
Cyber Essentials / Cyber Essentials Plus
ISO27001
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Supply, Delivery, Installation, Commissioning, Maintenance, Servicing, Repair and Monitoring of Security Alarms and CCTV Systems: 15%
- Hypothetical Implementation Plan: 10%
- Contract Management: 15%
- Price: 50%
- Social Value: 10%
Published award criteria (5)
- Supply, Delivery, Installation, Commissioning, Maintenance, Servicing, Repair and Monitoring of Security Alarms and CCTV Systems
- Hypothetical Implementation Plan
- Contract Management
- Price
- Social Value
- Technical & professional ability
Disclosure And Barring Service (DBS) Check
BS EN Standard 50132
NSI Gold Standard
Policies of the Association of Chief Police Officers (ACPO) 2015
Cyber Essentials / Cyber Essentials Plus
ISO27001
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Jul 2025, 13:05 BST
- Last source update
- 15 May 2026, 08:48 BST
- Award evaluation window
- Submission end – 24 Nov 2025
- Authority reference
OPEN20251014- FTS notice number
2025/S 000-061410- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0568ffFind a Tender
How it was run
Official notice- Submission deadline
- 5 Nov 2025, 10:00 GMT
- Clarification deadline
- 28 Oct 2025, 10:00 GMT
- Electronic submission
- Allowed
- Accepted languages
- en
Submissions and all clarification questions must be made through the Open Portal.
Timeline
30 Jul 2025 → 15 May 2026 · 9 dates- Planning notice published30 Jul 2025, 13:05 BST
- Market engagement13 Aug 2025, 23:59 BST
Preliminary market engagement questionnaire available to access free of charge by registering on the Open Portal at open-uk.org.
Written responses to the questionnaire must be submitted by 12 noon on Wednesday 13th August 2025, using the Open Portal.
- Tender notice published392 days ago1 Oct 2025, 15:08 BST
- Clarification questions by365 days ago28 Oct 2025, 10:00 GMT
- Submission deadline357 days ago5 Nov 2025, 10:00 GMT
- Award decision expected by337 days ago24 Nov 2025, 23:59 GMT
- Assessment summaries sent336 days ago26 Nov 2025
- Contract starts180 days ago1 May 2026, 00:00 BST
- Latest notice published166 days ago15 May 2026, 08:48 BST
Notice history
9 events · 4 releases on Find a Tender · since 30 Jul 2025- Preliminary market engagement notice published30 Jul 2025, 13:05 BSTUK2
- Tender notice published1 Oct 2025, 15:08 BSTUK4
- Status changed to active1 Oct 2025, 15:08 BST
- Procurement method changed1 Oct 2025, 15:08 BST
- Deadline published: 5 Nov 2025, 10:00 GMT1 Oct 2025, 15:08 BST
- Contract award notice published26 Nov 2025, 14:53 GMTUK6
- Status changed to complete26 Nov 2025, 14:53 GMT
- Contract signature expected8 Dec 2025, 23:59 GMTscheduled
- Contract details notice published15 May 2026, 08:48 BSTUK7
Routine re-releases (4)
- 2025-07: 1 release · 30 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ADT Fire & Security1 May 2026 – 30 Apr 2030 · up to 30 Apr 2034Extensions: The Contract period is 4 years, with the option to extend for 2 x 24 month periods, from the contract end date, subject to performance and requirements review. | £6,000,000 | 26 Nov 2025 | Awarded |
Contracts
002322 - Contract for Supply, Delivery, Installation, Commissioning, Maintenance, Servicing and Monitoring of Security Alarms and CCTV systems · ADT Fire & Security
- Signed
- 29 Apr 2026
- Value
- £6,000,000
- Period
- 1 May 2026 – 30 Apr 2030 · up to 30 Apr 2034 with extensions
- Status
- active
- Extensions
- The Contract period is 4 years, with the option to extend for 2 x 24 month periods, from the contract end date, subject to performance and requirements review.
4 agreed KPIs: Response time for Emergency Breakdown cover · Reporting · Planned Preventative Maintenance (PPM) Inspections …
- Response time for Emergency Breakdown cover, The service is required 24 hours a day, 7 days per week, 365 days a year. Response times: maximum of 4 hours from initial call to arrival on site or remote solutions for emergency breakdown cover. This will be advised by PHD when raising the works order
- Reporting, Reports are to be uploaded onto Spiidur (or other equivalent system) within 5 working days and must include the following information: • Venue name • Call out date • UPRN • Arrival time at venue • Departure time from venue • Summary of service carried out and actions taken at venue • Order number / Job Reference Number
- Planned Preventative Maintenance (PPM) Inspections, All PPM inspections to be completed every 6 months and in the due month provided by the Contract Manager via our Spiidur database.
- Contract Management, The provider is required to attend contract monitoring meetings every 2 weeks for a period of 8 weeks, then monthly for the duration of the first 12 months of the Contract. If performance indicators are being met consistently this will reduce to quarterly meetings. The provider is required to appoint a dedicated point of contact which shall be the contract manager for the duration of the Contract. If there is a change of contract manager the provider is required to notify the Council immediately.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 2 | 0 | — |
Who bid
- wonADT FIRE AND SECURITY PLC · South East England
- did not winCHUBB FIRE & SECURITY LTD · North West England
- did not winSTEADFAST SECURITY SYSTEMS LTD · North East England
- did not winSERVO SECURITIES LIMITED · Yorkshire and the Humber
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
4 commercial parties on the notice · 1 awarded- ADT FIRE AND SECURITY PLCAwarded supplier
- CHUBB FIRE & SECURITY LTDBidder / tenderer
- SERVO SECURITIES LIMITEDBidder / tenderer
- STEADFAST SECURITY SYSTEMS LTDBidder / tenderer
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender