This notice announces an administrative change to an existing contract or market (a dynamic market cessation notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.
Official UK procurement notice
2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services
Authority: NATIONAL GRID UK LIMITED (Public body)
What is being bought
Published requirement descriptionThis notice concerns a Qualifying Utilities Dynamic Market (QUDM) within the meaning of sections 34 to 40 of the Procurement Act 2023 which allows all entities within the NG group to select suppliers for invitation to tender or negotiation.
Only members of the market, or part of the market, will be notified of a future intention to award a contract by reference to suppliers' membership of the market, or part of the market, and provided with a tender notice in accordance with section 40(1) and (2) of the PA23.
This QUDM is established by National Grid UK Ltd and may be used by National Grid UK Ltd and any other company listed under its corporate registrations, as published at www.nationalgrid.com/about-us/corporate-r… ↗, including any future additions to that list, provided they are engaged in utility activities as defined under the Procurement Act 2023.
This market is open-ended.
Procedure overview
Competitive flexible procedure may be used; negotiation may be conducted; award criteria may be refined between tender stages; there may be minimum/maximum suppliers per event; associated tender documents will be issued via NG's e-sourcing portal at event launch.
This QUDM is for a wide range of services (and, where applicable, supporting goods and works) to provide and support Functional Services (FS), including but not limited to:
- Record to Report (R2R)
- Source to Pay (S2P)
- Join to Leave (J2L)
- Order to Cash (O2C)
- Audit & SOX Compliance
- ERP Security
- Other emerging scope including, but not limited to, Data and Analytics, Learning Services, Procurement and IT Services.
- Technology-driven transformation capability leveraging automation, AI analytics and lean process re-engineering
The precise delivery model will be developed and confirmed by the relevant NG group entity for each procurement event, on an event-by-event basis, and may include outsourcing, global support and other modes of delivery depending on the requirement.
National Grid intends to launch a tender utilising this QUDM in October 2025.
To allow reasonable time to review applications, you must register no later than 2pm London on Wednesday, September 17th 2025 and submit a fully completed membership application via National Grid's eSourcing system no later than 2pm London on Friday, September 26th 2025.
To complete a membership application, you must first register at forms.office.com/r/Ewb4b8VX7A ↗
CPV: Administration, defence and social security services · Business services: law, marketing, consulting, recruitment, printing and security · Education and training services · IT services: consulting, software development, Internet and support · Real estate services
How this dynamic market works
From the published notice- Type
- Dynamic market · terminated
- Market period
- 13 Oct 2025 – …
- Buyer types
- utilities
- Supplier levy on call-offs (max %)
There are no fees charged to suppliers to participate in Qualified Utilities Dynamic Market, however each Participant shall be solely responsible for all the costs it incurs in the preparation and submission of its response up to and including the award of any contract by National Grid.
This shall also be deemed to cover the cost of attending any pre or post Tender meetings and dialogue and, should a Participant be successful, the preparation of contract documents.
National Grid shall in no event be responsible or liable for any such costs regardless of the conduct or outcome of the bidding process, and in this respect, the Participant shall have no recourse to National Grid.
The lotProcurement structure
single lot · no lot value publishedLot #1
- Economic & financial standing
Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope.
Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.
Verified by: We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits. - Technical & professional ability
Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope.
Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.
Verified by: We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Economic & financial standing
Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope.
Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.
Verified by: We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits. - Technical & professional ability
Suppliers must demonstrate legal and financial capacity and technical ability proportionate to the Functional Services in scope.
Capabilities include: appropriate financial standing, relevant experience delivering comparable services, competent key staff and evidence of commitment/ability to obtain insurances prior to contract commencement.
Verified by: We will verify using document checks (including financial checks), references and, where proportionate to risk and value, targeted audits.
- “2025 - National Grid - Establishing a Dynamic Market for Outsourced…” is a dynamic market: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record- Procedure method
- Dynamic market
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Administrative change
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Utilities
- Commercial structure
- Dynamic market
- Who may use this agreement
- Any qualifying supplier may apply while the market is open
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 3 Sept 2025, 16:30 BST
- Last source update
- 11 May 2026, 22:38 BST
- Authority reference
WS5328291640- FTS notice number
2025/S 000-053666- Latest notice
- Dynamic market cessation notice (UK16)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-05937dFind a Tender
How it was run
Official notice- Admission period ends
- —
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Supplier levy on call-offs (max %)
submission fee · There are no fees charged to suppliers to participate in Qualified Utilities Dynamic Market, however each Participant shall be solely responsible for all the costs it incurs in the preparation and submission of its response up to and including the award of any contract by National Grid.
This shall also be deemed to cover the cost of attending any pre or post Tender meetings and dialogue and, should a Participant be successful, the preparation of contract documents.
National Grid shall in no event be responsible or liable for any such costs regardless of the conduct or outcome of the bidding process, and in this respect, the Participant shall have no recourse to National Grid.
To complete a membership application, you must first register at forms.office.com/r/Ewb4b8VX7A ↗ and once registered, complete the membership questionnaire using National Grid's eSourcing system at supplier.ariba.com ↗
Timeline
3 Sept 2025 → 11 May 2026 · 2 dates- Tender notice published3 Sept 2025, 16:30 BST
- Latest notice published168 days ago11 May 2026, 22:38 BST
Notice history
4 events · 3 releases on Find a Tender · since 3 Sept 2025- Dynamic market intention notice published3 Sept 2025, 16:30 BSTUK13
- Dynamic market establishment notice published22 Oct 2025, 12:37 BSTUK14
- Dynamic market cessation notice published11 May 2026, 22:38 BSTUK16
- Status changed to complete11 May 2026, 22:38 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this dynamic market without individual award values or dates, see the supplier list below.
Contracting authority & participating public bodies
Suppliers admitted to the dynamic market
15 commercial parties on the notice- ACCENTURE (UK) LIMITEDAdmitted to the market
- CAPGEMINI UK PLCAdmitted to the market
- COGNIZANT WORLDWIDE LIMITEDAdmitted to the market
- DATAMATICS INFOTECH LIMITEDAdmitted to the market
- EXLSERVICE HOLDINGS, INCAdmitted to the market
- GENPACT (UK) LIMITEDAdmitted to the market
- HCL TECHNOLOGIES UK LIMITEDAdmitted to the market
- IBM UNITED KINGDOM LIMITEDAdmitted to the market
- INFOSYS LIMITEDAdmitted to the market
- NORTH HIGHLAND UK LIMITEDAdmitted to the market
Show 5 more suppliers
- TATA CONSULTANCY SERVICES LIMITEDAdmitted to the market
- UST GLOBAL PRIVATE LIMITEDAdmitted to the market
- VERILAND CONSULTING LTDAdmitted to the market
- WIPRO LIMITEDAdmitted to the market
- WNS GLOBAL SERVICES (UK) LIMITEDAdmitted to the market
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications 20250903 Copy of BPO QUDM Questionnaire_v5
- Bidding documents and specifications Registration is available at https://forms.office.com/r/Ewb4b8VX7A Documents directly relating to this dynamic market are only available from National Grid's eSourcing system (https://supplier.ariba.com ) after successful registration.
- Bidding documents and specifications 20250818 Project Glossary for Participants in Functional Services QUDM
Notices published for this procedure
- Dynamic market cessation notice Dynamic market cessation notice on Find a Tender
- Dynamic market establishment notice Dynamic market establishment notice on Find a Tender
- Dynamic market intention notice Dynamic market intention notice on Find a Tender