Find a TenderClosed
Published 28 Jul 2026, 10:34 BST

Official UK procurement notice

2026 - Aberdeen City Council - Dual Sensory Support Service

Official notice

Authority: Aberdeen City Council (Local council)

ServicesOpen procedure
Published estimate£2,100,000exc. VAT
Submissions closed 9 Sept 2026

What is being bought

Published requirement description

Aberdeen City Council has a requirement for the provision of a fully accessible dual sensory service across Aberdeen City for adults aged 16 and over. The duration of this contract is from 1st October 2021 to 30th September 2024, with two potential one-year extensions.

The Service shall offer support to individuals who have a range of issues relating to sight and hearing impairment and it shall also extend to the families and/or carers of Supported People. The Service shall also seek to raise public awareness around issues relating to sensory loss, train and educate professionals, as well as influence planning decisions to improve accessibility.

It is envisaged that the Service will provide varying levels of support, ranging from intensive support, for example, social work assessments, to low level, for example, newsletters. Interventions may be required at short notice and on an ad hoc basis therefore the service to people with a sensory loss needs to be responsive to need. The Service Provider will also maintain a register of visually impaired people on behalf of the Council.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Aberdeen City Council has a requirement for the provision of a fully accessible dual…Published value£2,100,000

Aberdeen City Council has a requirement for the provision of a fully accessible dual sensory support service for adults aged 16 and over across Aberdeen City (the “Service”). The Service shall offer support to individuals who have a range of needs relating to visual impairment, hearing loss, deafness, deafblindness and dual sensory loss (“Supported People”). The Service shall also extend to the families and carers of Supported People.

The Service shall seek to raise public awareness around issues relating to sensory loss, train and educate professionals, influence planning decisions to improve accessibility, and support the development of inclusive communities across Aberdeen City.

It is envisaged that the Service will provide varying levels of support, ranging from intensive support, for example, statutory social work assessment, sensory rehabilitation and risk management, to low level support, for example, accessible information, newsletters, signposting, peer support and community awareness. Interventions may be required at short notice and on an ad hoc basis. The Service Provider shall therefore ensure that support to people with sensory loss is responsive to assessed need, risk, eligibility and personal outcomes. Additional information: Estimated maximum contract value 2,100,000 GBP excluding any potential Scottish Government Real Living Wage increases for the total of 6 years.

Duration 1/1/27-31/12/31 plus optional 2 x 1-year extensions.

Delivery: Scotland · Aberdeen City

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Open Procedure

Most Economically Advantageous Tender (MEAT)

Quality: Price : 90:10

Shortlisting
PCS-T Question 4C 1.2 - Relevant Experience Bidders will be required to provide examples that demonstrate they have relevant experience to deliver the services as described. A minimum of two examples will be required. In the case of an FTS Notice: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Jul 2026, 10:34 BST
Last source update
30 Jul 2026, 09:02 BST
FTS notice number
2026/S 000-071972
Classification (CPV)
Health and social work services
Delivery area
Scotland (UKM50)
Official registry OCID
ocds-h6vhtk-06d4f3 Find a Tender

Publisher note: Credit Checks 1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly: 71 - 100 Very Low Risk – Accept 51 - 70 Low Risk - Accept 30 - 50 Moderate Risk – subject to further discussion internally with the option to reject. 21-29 High Risk – subject to further discussion internally with the option to reject. 1-20 Very High Risk – Reject. *The following applies if no credit check can be undertaken: 2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject). 3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected. 4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject. 5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee. Insurance It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s Liability Insurance = GBP10m Public Liability Insurance = GBP5m The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32409. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Specific Community Benefits for this project are as follows: -Fair Work First -Carbon Reduction -Innovation Further details will be provided in the Tender Overview attachment in PCS-T (SC Ref:838510)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
9 Sept 2026, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Jul 2026 → 9 Sept 2026 · 2 dates
  1. Notice published90 days ago
    30 Jul 2026, 09:02 BST
  2. Submission deadline49 days ago
    9 Sept 2026, 12:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Deadline moved to 9 Sept 2026, 12:00 BST
    30 Jul 2026, 09:02 BST
    +9 days · was 31 Aug 2026, 12:00 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.231 Aug 20269 Sept 2026+9 d

Error

Contracting authority & participating public bodies

Aberdeen City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Woodhill House, Westburn Road, Aberdeen, Scotland, AB16 5GBContact email, phone

Dispute resolution & review bodies

  • Aberdeen Sheriff CourtReview body Aberdeen

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.