Find a TenderClosed
Published 22 Apr 2024, 20:10 BST

Official UK procurement notice

710894450- Service Management for PICASSO (SM4P)

Official notice

Authority: Ministry of Defence (Central government)

ServicesNegotiated
Published estimate£120,000,000exc. VAT
Submissions closed 21 May 2024

What is being bought

Published requirement description
  1. The scope of this procurement forms part of the future of the PICASSO Programme, which is part of UK Strategic Command Information and Cyber Portfolio, which aims to maintain and develop the UK National Centre for Geospatial Intelligence (NCGI) GEOINT capability for processing and delivery of GEOINT to national, strategic and tactical decision makers. It provides NCGI with the capability to deliver GEOINT, Geospatial Information (GEOINF) and services to Defence, including deployed forces, Partners Across Government (PAGs) and international partners in order to support the achievement of national North Atlantic Treaty Organisation (NATO) doctrine and Five Eye (5E) objectives. Quantity or scope: Procure a replacement ITSM service contract, and execute any transition activity, to protect service continuity from October-25.

Design and move to a new service model to better reflect customer and user needs.

A contract covering a minimum of a three-year period with 1 x 1 year extension options is to be secured.

CPV: Computer and related services · Development of service level agreements · Facilities management services for computer systems development · Facilities management services for computer systems maintenance · Facilities management services involving computer operation · IT software package · Industry specific software development services · Local area network services · Military defence services · Network management software services · Technical computer support services · Wide area network services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation6
  • Suitability

    Suppliers Instructions How to Express Interest in this Tender:

    1. Register your company on the eSourcing portal (this is only required once)
    • Browse to the eSourcing Portal
    • Click the “Click here to register” link
    • Accept the terms and conditions and click “continue”
    • Enter your correct business and user details
    • Note the username you chose and click “Save” when complete
    • You will shortly receive an email with your unique password (please keep this secure)
    1. Express an Interest in the tender
    • Login to the portal with the username/password
    • Click the "PQQs Open to All Suppliers" link. (These are Pre-Qualification Questionnaires open to any registered supplier)
    • Click on the relevant PQQ to access the content.
    • Click the “Express Interest” button in the “Actions” box on the left-hand side of the page.
    • This will move the PQQ into your “My PQQs” page. (This is a secure area reserved for your projects only)
    • Click on the PQQ code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box
    1. Responding to the tender
    • You can now choose to “Reply” or “Reject” (please give a reason if rejecting)
    • You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification
    • Note the deadline for completion, then follow the onscreen instructions to complete the PQQ
    • There may be a mixture of online & offline actions for you to perform (there is detailed online help available)

    If you require any furt…

  • Suitability

    Suppliers Instructions How to Express Interest in this Tender:

    1. Register your company on the eSourcing portal (this is only required once)
    • Browse to the eSourcing Portal
    • Click the “Click here to register” link
    • Accept the terms and conditions and click “continue”
    • Enter your correct business and user details
    • Note the username you chose and click “Save” when complete
    • You will shortly receive an email with your unique password (please keep this secure)
    1. Express an Interest in the tender
    • Login to the portal with the username/password
    • Click the "PQQs Open to All Suppliers" link. (These are Pre-Qualification Questionnaires open to any registered supplier)
    • Click on the relevant PQQ to access the content.
    • Click the “Express Interest” button in the “Actions” box on the left-hand side of the page.
    • This will move the PQQ into your “My PQQs” page. (This is a secure area reserved for your projects only)
    • Click on the PQQ code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box
    1. Responding to the tender
    • You can now choose to “Reply” or “Reject” (please give a reason if rejecting)
    • You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification
    • Note the deadline for completion, then follow the onscreen instructions to complete the PQQ
    • There may be a mixture of online & offline actions for you to perform (there is detailed online help available)

    If you require any furt…

  • Economic & financial standing

    Selection criteria as stated within the procurement documentation.

  • Economic & financial standing

    Selection criteria as stated within the procurement documentation.

  • Technical & professional ability

    Selection criteria as stated within the procurement documentation.

  • Technical & professional ability

    Selection criteria as stated within the procurement documentation.

Second stage candidates
3–6 candidates invited to tender

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated
Legal basis
CELEX · 32009L0081 Defence and Security Public Contracts Regulations 2011 (Directive 2009/81/EC)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
22 Apr 2024, 20:10 BST
Last source update
22 Apr 2024, 20:10 BST
Authority reference
710894450
FTS notice number
2024/S 000-013060
Classification (CPV)
Computer and related servicesDevelopment of service level agreementsFacilities management services for computer systems developmentFacilities management services for computer systems maintenanceFacilities management services involving computer operationIT software packageIndustry specific software development servicesLocal area network servicesMilitary defence servicesNetwork management software services
+2 moreTechnical computer support servicesWide area network services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-045447 Find a Tender
Contract terms
Other terms

There will be a requirement for the Potential Provider to handle up to SECRET information at ITN. At contract award information up to and including SECRET UK EYES ONLY information will form part of this contract.

Publisher note: To be able to register an interest for this procurement, you must have access to the Defence Sourcing Portal (DSP). Guidance on how to self-register can be found here: https://www.contracts.mod.uk/web/user-guide/html The direct link to the DSP Opportunity for this procurement is: https://contracts.mod.uk/go/25624437018F06F1FD18 The Authority is using DSP(AWARD®) for this procurement and will use it to complete all DPQQ and ITN activities. If your company does not already have an DSP(AWARD®) account, please self-register via the following link: https://award.commercedecisions.com/dsp/web/project/507ac39c-e089-46fa-b0e3-d9ef00d6d3ac/register. For information, Cyber risk has been considered and, in accordance with the Cyber Security Model, resulted in a Cyber Risk Profile of ‘High’. The Risk Assessment Reference is: RAR-240417A03. Potential Providers are required to complete the Supplier Assurance Questionnaire (SAQ), using the SAQ Form available at: https://suppliercyberprotection.service.gov.uk and to submit this as part of their Tender response at ITN stage.

How it was run

Official notice
Submission deadline
21 May 2024, 17:00 BST
Submission channel
{"written"}
Accepted languages
en
Deposits and guarantees
Signed Statement Relating to Good Standing (SRGS)

Timeline

22 Apr 2024 → 21 May 2024 · 2 dates
  1. Notice published
    22 Apr 2024, 20:10 BST
  2. Submission deadline
    21 May 2024, 17:00 BST

Contracting authority & participating public bodies

Ministry of Defence

Contracting authorityCentral GovernmentDefence BS34 8JH, BristolContact name, email

Dispute resolution & review bodies

  • Mission Information Exploitation (MIX) Service Management for PICASSO (SM4P) TeamReview body Bristol

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments