Find a TenderPast planning notice
Published 2 Aug 2024, 12:43 BST

Official UK procurement notice

AMP8 Customer Technology · UK public procurement notice

Official notice

Authority: Anglian Water Services (Public body)

Goods
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 30 Nov 2024from the planned procurement notice

What is being bought

Published requirement description

Anglian Water Services Ltd. ("Anglian Water") is exploring the definition of it's future state customer technology capabilities, to support the realisation of key strategic objectives across customer performance and operational excellence.

Our internal strategic review has identified the need to pursue a CRM capability strategy. This will drive the consolidation of current customer technology solutions and the development of a single customer data model, which we see as a key enabler to a transformational customer strategy.

We are seeking participation from the market to support us with our strategic review. Particularly from vendors of market available technologies with CRM, Billing, Field Service Management and Meter Data Management capabilities.

CPV: For computer software · For data · For water utilities · System, storage and content management software package

The lotProcurement structure

single lot · no lot value published
Lot #1This is a Market Engagement ExercisePlanned

This is a Market Engagement Exercise.

This market engagement process is not intended to give a complete and thorough overview of our technology landscape or future vision, it is intended to understand the broad capabilities in the market, and to assist us in presenting our requirements in the future. Therefore, it is important to understand that there will not be a significant amount of detail provided at this stage.

This market engagement exercise is designed to support our internal strategic review to determine our future state customer technology architecture. Specifically, the objectives of this exercise are to:

Outline the vision and objectives of Anglian Water's requirements

Raise initial supplier awareness, engagement and to gather opinions

Refine the scope for future tender activities

Gain insight into the market possibilities and appetite

Prepare the market for the forthcoming procurement efforts

While the insight gained will support our internal data and technology strategy and potentially inform related procurement strategies.

This market engagement exercise is not the start of a tender process. Please note that any submission received in response to this exercise will not create any contractual agreement between the respondent and Anglian Water.

Delivery: East of England

Procedure terms & legal framework

From the official record
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
2 Aug 2024, 12:43 BST
Last source update
5 Aug 2024, 12:35 BST
FTS notice number
2024/S 000-024493
Classification (CPV)
For computer softwareFor dataFor water utilitiesSystem, storage and content management software package
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-048722 Find a Tender

How it was run

Official notice
Submission deadline
5 Sept 2024, 10:00 BST
Accepted languages
en

Timeline

5 Aug 2024 → 30 Nov 2024 · 3 dates
  1. Notice published
    5 Aug 2024, 12:35 BST
  2. Submission deadline
    5 Sept 2024, 10:00 BST
  3. Tender notice expected
    30 Nov 2024

Notice history

2 releases on Find a Tender
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextI.3—NEW LINK TO THE OPPORTUNITY - https://esourcing.scanmarket.com/Events/PublicEvents/3004/57aa08f02740e2c172f509ae0fa4807a/all

1 amendment published without a description.

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

ANGLIAN WATER SERVICES LIMITED

Contracting authorityPublic bodyWater GB-COH: 02366656 Lancaster House Lancaster Way,Ermine Business Park, HUNTINGDON, East of England, PE296XUContact name, email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.