Official UK procurement notice
An Alarm Recieving Centre (ARC)to replace existing Care Call System
Authority: North Tyneside Council (Local council)
What is being bought
Published requirement descriptionNorth Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.
CPV: Information technology services
The lotProcurement structure
single lot · no lot value publishedLot #1
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Conditions contained in Tender documents
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 29 Nov 2024, 15:12 GMT
- Last source update
- 29 Nov 2024, 15:12 GMT
- Award evaluation window
- 14 Jan 2025 – …
- Authority reference
#OPEN2024221- FTS notice number
2024/S 000-038636- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04c13aFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 14 Jan 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 14 Jan 2025, 13:00 GMT
Timeline
29 Nov 2024 → 14 Jan 2025 · 3 dates- Notice published29 Nov 2024, 15:12 GMT
- Submission deadline14 Jan 2025, 12:00 GMT
- Bids opened14 Jan 2025, 13:00 GMT
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria