Find a TenderCancelled
Published 17 Sept 2025, 14:45 BST

Official UK procurement notice

Appian platform licensing – CMS 2025

Official notice

Authority: Independent Office for Police Conduct (Police & fire)

ServicesAward procedure without prior publication of a call for competition
Sectors: IT Services & Software (72) Delivery: UK
Budget not disclosedValue not published
Submission deadline Not published

What is being bought

Published requirement description

Renewal of an existing contract with Appian for the provision of the Appian software platform upon which our Case management system is built.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1The Independent Office for Police Conduct (IOPC) has made a strategic investment in…Cancelled

The Independent Office for Police Conduct (IOPC) has made a strategic investment in the development of its Case Management System (CMS) using the Appian platform. To continue leveraging the benefits of this investment and maximise the return on investment it is essential to maintain access to the Appian software through ongoing licensing. Appian licences are available directly from Appian or through a limited number of partners, with licencing typically bundled with development services. The IOPC has chosen to separate licensing from development to retain flexibility and avoid vendor lock-in. There is an absence of competition offering Appian licensing independently of development services and able to offer a continuation of the same licensing we currently benefit from.

Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
17 Sept 2025, 14:45 BST
Last source update
17 Sept 2025, 14:45 BST
FTS notice number
2025/S 000-057386
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-059c5b Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

The Independent Office for Police Conduct (IOPC) proposes a direct award for the renewal of Appian platform licences. This approach is based on a combination of strategic, operational, and commercial considerations that support continuity, value for money, and risk mitigation.

  1. Maximising Return on Investment

The IOPC has invested significantly in the development of its Case Management System (CMS) on the Appian platform. Continuing with Appian licensing ensures the organisation can fully leverage this investment, avoiding the disruption, cost, and risk associated with migrating to an alternative platform.

  1. Direct Relationship with Appian

The IOPC has maintained a strong and effective direct relationship with Appian over the past four years. This relationship enables direct engagement for platform and licensing queries, ensuring timely and accurate support. It is unclear whether the same level of responsiveness and direct access would be preserved if licences were procured through a third-party reseller, potentially introducing delays or communication barriers.

  1. Separation of Build and Platform Contracts

Suppliers that build on the Appian platform typically bundle licensing and development services into a single contract. The IOPC has deliberately avoided this model to reduce dependency on a single supplier. By separating the licensing and build contracts, the IOPC retains the flexibility to change development partners without impacting the licensing arrangement. This approach has proven effective in reducing organisational risk and remains a key principle in the ongoing procurement strategy.

  1. Limited Supplier Competition

Limits the potential for meaningful competition in the licensing-only market, making a direct award the most practical and commercially sound option.

  1. Continuation of Current Contract Terms

Appian will continue to offer the existing licensing model. This model is particularly advantageous during periods of organisational growth, as it provides predictable costs and scalability.

  1. Operational Continuity

Appian underpins critical operational services within the IOPC. Procuring licences directly from the platform vendor ensures continuity of service, avoids compatibility issues, and maintains compliance with existing configurations and support arrangements.

  1. Strategic Procurement and Commercial Control

Separating the licensing and development contracts allows the IOPC to negotiate each element independently, ensuring better commercial control, transparency, and value for money.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

The Independent Office for Police Conduct

Contracting authorityPolice & fireBody governed by public lawGeneral public services 10 South Colonnade, Canary Wharf, London, UK, E14 4PUContact email

Dispute resolution & review bodies

  • The Independent Office Police ConductReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.