Find a TenderAwarded

Published 24 Nov 2023, 11:23 GMT

Official UK procurement notice

Bespoke Orthotics · UK public procurement notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)·Consortium: 2 public authorities

Framework agreement8 lotsGoodsOpen procedureSME suitable

Sectors: Medical Devices & Pharma (33)Health & Social Care (85) Delivery: Wales (UKL)

Framework ceiling (notional)£6,500,000total for 8 lots · framework ceiling, not attributable revenue · 1 value update

Submissions closed 22 Nov 2024awarded 30 Jun 2025

Lots 8see the lot list below

What is being bought8 lots · detail below

Published requirement description

The forthcoming contract will be for the provision of Bespoke Orthotic products including Modular Footwear and Bespoke Footwear, Total Contact Insoles (TCI), Repairs and Adaptations, Bespoke Ankle Foot Orthoses and Knee Ankle Foot Orthoses, Mandatory Supplementary Items, Bespoke 3D Printed Footwear and Ankle Foot Orthoses.

Additionally, some Health Boards in Wales also have a requirement for Orthotist provision on a fixed or locum basis, which will be encompassed within the scope of the contract.

This procurement process will result in the award of a Multi Supplier Framework.

The contract will be for a period of four years.

The estimated value stated in this notice is the full four year value.

CPV: Medical consumables · Orthotic services

How this framework works

From the published notice

Bids received: 11 bids on the busiest of 8 lots · 11 suppliers appointed

Lots and requirements (8)Procurement structure

8 lots · no lot values published · same evaluation weights on every lot

Lot #1Modular Footwear and Bespoke Footwear including Total Contact Insole (TCI)Awarded

Modular Footwear and Bespoke Footwear including Total Contact Insole (TCI)

Delivery: Wales

Variant bids: not allowed

33140000 Medical consumables

Lot #2Total Contact Insoles (TCI)Awarded

Total Contact Insoles (TCI)

Delivery: Wales

Variant bids: not allowed

33140000 Medical consumables

Lot #3Footwear Repair and AdaptionsAwarded

Footwear Repairs and Adaptions

Delivery: Wales

Variant bids: not allowed

33140000 Medical consumables

Lot #4Bespoke Ankle Foot Orthoses & Knee Ankle Foot OrthosesAwarded

Bespoke Ankle Foot Orthoses & Knee Ankle Foot Orthoses

Delivery: Wales

Variant bids: not allowed

33140000 Medical consumables

Lot #5Mandatory Supplementary ItemsAwarded

Mandatory Supplementary Items

Delivery: Wales

Variant bids: not allowed

33140000 Medical consumables

Lot #6Bespoke 3D Printed Footwear & Ankle Foot OrthosesAwarded

Bespoke 3D Printed Footwear & Ankle Foot Orthoses

Delivery: Wales

Variant bids: not allowed

33140000 Medical consumables

Lot #7Provision of Orthotists - FixedAwarded

Provision of Orthotists - Fixed

Delivery: Wales

Variant bids: not allowed

85111600 Orthotic services

Lot #8Provision of Orthotists - LocumAwarded

Provision of Orthotists - Locum

Delivery: Wales

Variant bids: not allowed

85111600 Orthotic services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 5 lots

Price: 90%Social value: 10%

Published sub-criteria (3)

Capped Pricing: 3%
price: 87%
Social Value: 10%

Published award criteria (5)

Qualification: Pass/Fail
Technical: Pass/Fail
Social Value: 10
Capped Pricing: 3
Price: 87

What this means for your bid

Price carries 90 of 100 points: a 10% discount moves about 9 points. This one is won on the number: sharpen the price before polishing the prose.
“Bespoke Orthotics” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 24 Nov 2023, 11:23 GMT
Last source update: 28 Nov 2025, 12:13 GMT
Award evaluation window: 22 Nov 2024 – …
Authority reference: MED-OJEU-55945
FTS notice number: 2025/S 000-078046
Classification (CPV): Medical consumablesOrthotic services
Delivery area: Wales (UKL)
Official registry OCID: ocds-h6vhtk-041c8b Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering · electronic payment

Publisher note: NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust) operates on behalf of the following organisations; -Aneurin Bevan University Local Health Board -Betsi Cadwaladr University Local Health Board -Cardiff and Vale University Local Health Board -Cwm Taf Morgannwg University Health Board -Hywel Dda University Local Health Board -Swansea Bay University Health Board -Powys Teaching Local Health Board -Public Health Wales NHS Trust -Velindre University NHS Trust -Welsh Ambulance Services NHS Trust These organisations and their successors will have access to purchase from the proposed framework agreement. The contracting authority is not bound to award a contract in whole or part. The contracting authority will not bear the tender costs of any of the tenderers. (WA Ref:158583)

How it was run

Official notice

Run through: Jaggaer · Who buys & how to bid on Sell2Wales

Supplier login requiredLanguage: EN, CY

Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/ ↗

Appointment period ends: 22 Nov 2024, 12:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en, cy
Bids opened: 22 Nov 2024, 12:00 GMT

Detailed submission instructions & authority contactsFrom official release

etenderwales.bravosolution.co.uk ↗

Timeline

29 Jan 2024 → 1 Jan 2026 · 5 dates

Next notice expected
29 Jan 2024
Admission / appointment period endsperiod end, not a bid countdown
22 Nov 2024, 12:00 GMT
Bids opened
22 Nov 2024, 12:00 GMT
Notice published332 days ago
28 Nov 2025, 12:13 GMT
Bids must remain valid until298 days ago
1 Jan 2026, 23:59 GMT

Notice history

6 events · 3 releases on Find a Tender · since 23 Oct 2024

Published value updated to £6,500,000
23 Oct 2024, 14:45 BST
was £9,637,602
Status changed to active
23 Oct 2024, 14:45 BST
Procurement method changed
23 Oct 2024, 14:45 BST
Deadline published: 22 Nov 2024, 12:00 GMT
23 Oct 2024, 14:45 BST
Buyer details updated
23 Oct 2024, 14:45 BST
Status changed to complete
28 Nov 2025, 12:13 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 11admitted to the panel · see the list ↓

Bids received 111 from SMEs · busiest of 8 lots

Contracts signed 8latest 30 Jun 2025

8 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £4, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Modular Footwear and Bespoke Footwear including Total Contact Insole (TCI)
Signed
30 Jun 2025
Value
£902,941
Status
active
Total Contact Insoles (TCI)
Signed
30 Jun 2025
Value
£85,973
Status
active
Footwear Repair and Adaptions
Signed
30 Jun 2025
Value
£64,418
Status
active
Bespoke Ankle Foot Orthoses & Knee Ankle Foot Orthoses
Signed
30 Jun 2025
Value
£266,430
Status
active
Mandatory Supplementary Items
Signed
30 Jun 2025
Value
£186,266
Status
active
Bespoke 3D Printed Footwear & Ankle Foot Orthoses
Signed
30 Jun 2025
Value
ceiling above
Status
active
Provision of Orthotists - Fixed
Signed
30 Jun 2025
Value
£161,419
Status
active
Provision of Orthotists - Locum
Signed
30 Jun 2025
Value
ceiling above
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Modular Footwear and Bespoke Footwear including Total Contact Insole (TCI)	8bids · 8 electronic	0	—	—
2 · Total Contact Insoles (TCI)	11bids · 11 electronic	1	—	—
3 · Footwear Repair and Adaptions	10bids · 10 electronic	1	—	—
4 · Bespoke Ankle Foot Orthoses & Knee Ankle Foot Orthoses	8bids · 8 electronic	1	—	—
5 · Mandatory Supplementary Items	11bids · 11 electronic	1	—	—
6 · Bespoke 3D Printed Footwear & Ankle Foot Orthoses	11bids · 11 electronic	1	—	—
7 · Provision of Orthotists - Fixed	4bids · 4 electronic	1	—	—
8 · Provision of Orthotists - Locum	4bids · 4 electronic	1	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityCentral GovernmentBody governed by public lawHealth 2nd Floor, Woodland House, Maes-Y-Coed Road, Cardiff, UK, CF14 4HHContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

High CourtReview body LondonContact phone

Framework contractors & participating bidders

11 commercial parties on the notice

Ability Matters Group LtdFramework contractor Ability House, 21 Nuffield Way, Abingdon, South East, OX141RL
BEAGLE ORTHOPAEDIC LIMITEDFramework contractor 6 Eghams Court, Boston Drive, Bourne End, North East, SL85YS
BLATCHFORD LIMITEDFramework contractor Lister Road,, Basingstoke,, Hants, UK, RG224AHContact phone
Buchanan Orthotics LimitedFramework contractor 603 Helen Street, Glasgow, Scotland, G513ARContact phone
CHANECO LIMITEDFramework contractor 4 Kilvey Road, Brackmills, Northampton, East Midlands, NN47BQ
Dacey Ltd (Orthotix)Framework contractor Unit 1, Sanatorium Road, Canton, Cardiff, Wales, CF118DG
GAIT AND MOTION TECHNOLOGY LTDFramework contractor 4b Boldero Road, 4b Boldero Road, Bury St. Edmunds, UK, IP327BS
HUGH STEEPER LIMITEDFramework contractor Unit 3, Stourton Link, Intermezzo Drive, Leeds, Yorkshire & Humber, LS101DF
Ken Hall LtdFramework contractor Kettering, Wales
MAG ORTHOTICS LIMITEDFramework contractor Unit 31 Jessops Riverside, 800 Brightside Lane, Sheffield, Yorkshire & Humber, S9 2RX
MEDFAC UK LTDFramework contractor 3rd Floor, 12 Gough Square, London, London, EC4A3DW

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria

What is being bought8 lots · detail below

How this framework works

Lots and requirements (8)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications (2)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).