Official UK procurement notice
C20262746 - Online Threat Monitoring Service
Authority: Ofcom (Public body)
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£380,000≈ £190k / year · £450,000 inc. VAT1.3% below published estimate
Submissions closed 10 Jun 2026awarded 26 Aug 2026
Awarded to Accenture UK Limited
Contract term 2 yrsends 31 Jul 2028 · up to 31 Jul 2029 with extensions · starts 1 Aug 2026
What is being bought
Published requirement descriptionOfcom requires a Threat Monitoring Service that provides proactive monitoring of digital environments and online spaces to provide early warning of threats that could impact our people, information, systems, physical estate, and reputation.
The service must support preventative risk management, not solely reactive incident handling.
CPV: Safety consultancy services · Security services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£380,000
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As set out in the invitation to tender document
- Technical & professional ability
As set out in the invitation to tender document
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (7)
- Service Delivery and Technical Methodology: 30%
- Incident Handling, Escalation and Crisis Support: 15%
- Experience, Expertise and Resource Quality: 10%
- Project Team Service Transition, Onboarding and Integration: 10%
- Technical Solution - Reporting, Governance and Performance Management: 10%
- Technical Solution Innovation, Continuous Improvement and Optional Enhancements: 5%
- Pricing: 20%
Published award criteria (7)
- Service Delivery and Technical Methodology: Ofcom will assess the extent to which the Tenderer offers a clear, credible and effective approach to delivering a proactive, lawful and risk‑based threat monitoring service. This includes how monitoring coverage is determined, how analysis is conducted, and how the approach aligns with Ofcom’s prioritisation model to provide timely, relevant and actionable intelligence.
- Incident Handling, Escalation and Crisis Support: Ofcom does not require permanently staffed continuous monitoring where risk does not justify it; proposed models should focus on prompt escalation availability and proportionate surge response. Ofcom will evaluate the Tenderer’s ability to validate, escalate and communicate high severity threats effectively, including responsiveness for Tier 1 issues and the quality of support provided during live incidents or periods of heightened risk. Responses will be assessed on the proportionality and appropriateness of the escalation and surge model, rather than continuous activity or fixed staffing assumptions.
- Experience, Expertise and Resource Quality: Ofcom will evaluate the skills, experience and suitability of the team proposed to deliver the service, including relevant experience in threat monitoring or online intelligence work and arrangements for ensuring continuity and quality. Assessment will focus on the relevance and appropriateness of expertise and governance arrangements, rather than the size or scale of the team proposed.
- Project Team Service Transition, Onboarding and Integration: Ofcom will assess the Tenderer’s ability to implement the service smoothly and integrate it with Ofcom’s existing processes. Ofcom will consider the proposed onboarding approach, the development of initial monitoring parameters, and how the Tenderer intends to establish secure, reliable reporting and communication channels.
- Technical Solution - Reporting, Governance and Performance Management: Ofcom will assess the clarity, quality and usefulness of the Tenderer’s proposed reporting and governance arrangements. This includes how effectively the Tenderer will communicate threat trends, provide decision ready information, and demonstrate performance through appropriate measures and oversight mechanisms.
- Technical Solution Innovation, Continuous Improvement and Optional Enhancements: This criterion considers the Tenderer’s plans for improving the service over time, including any innovations or enhancements that add value to Ofcom’s security objectives. Ofcom will assess whether proposed improvements are realistic, proportionate and capable of delivering meaningful benefit.
- Pricing
Conditions of participation2
- Economic & financial standing
As set out in the invitation to tender document
- Technical & professional ability
As set out in the invitation to tender document
What this means for your bid
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 7 May 2026, 17:43 BST
- Last source update
- 26 Aug 2026, 11:54 BST
- Award evaluation window
- Submission end – 24 Jul 2026
- Authority reference
C20262746- FTS notice number
2026/S 000-042184- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0693f1Find a Tender
How it was run
Official noticeRun through: Jaggaer · Who buys & how to bid on JAGGAER
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
- Submission deadline
- 10 Jun 2026, 12:00 BST
- Clarification deadline
- 3 Jun 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Suppliers will be directed to the opportunity on the Ofcom Bravo Solutions procurement portal (Bravo) at ofcom.bravosolution.co.uk ↗ where they will find the listing on the itt section along with the Invitation to Tender document.
Suppliers will need to complete and submit their tender response via the Ofcom Bravo portal before the closing deadline of 12:00 hours on Wednesday 10 JUne 2026
Timeline
7 May 2026 → 26 Aug 2026 · 7 dates- Tender notice published172 days ago7 May 2026, 17:43 BST
- Clarification questions by146 days ago3 Jun 2026, 12:00 BST
- Submission deadline139 days ago10 Jun 2026, 12:00 BST
- Award decision expected by94 days ago24 Jul 2026, 23:59 BST
- Contract starts87 days ago1 Aug 2026, 00:00 BST
- Assessment summaries sent62 days ago26 Aug 2026, 00:00 BST
- Latest notice published62 days ago26 Aug 2026, 11:54 BST
Notice history
4 events · 2 releases on Find a Tender · since 7 May 2026- Tender notice published7 May 2026, 17:43 BSTUK4
- Contract award notice published26 Aug 2026, 11:54 BSTUK6
- Status changed to complete26 Aug 2026, 11:54 BST
- Contract signature expected28 Sept 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £375,0001 award exc. VAT
Bids received 143 from SMEs
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Accenture UK LimitedOnline Threat Assessment SErvices1 Oct 2026 – 30 Sept 2028 · up to 30 Sept 2029Extensions: 12 month extension to the initial contract period · Options: 12 month option to extend the initial contract period | £375,000 | 26 Aug 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 14final-stage tenders | 3 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Accenture (UK) LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender