Contract Award- Provision and management of IT service desk

Official notice

Authority: The Royal Borough of Kensington & Chelsea (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£1,558,000published contract · exc. VAT

Awarded 23 Oct 2025no call for competition

Awarded to AGILISYS LIMITED

What is being bought

Published requirement description

The provision and management of the IT service desk

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Direct award via CCS -Technology Services 3 Framework RM6100, Lot 3B Operational Services - Operational Management

Delivery: UK · UNITED KINGDOM

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 26 Jan 2026, 14:05 GMT
Last source update: 26 Jan 2026, 14:05 GMT
FTS notice number: 2026/S 000-006697
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: UK
Official registry OCID: ocds-h6vhtk-060eaa Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Direct award via the Crown Commercial Services Technology Services 3 Framework RM6100, Lot 3B Operational Services - Operational Management

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1009284754 GO Reference: GO-2026126-PRO-34374597

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,558,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 23 Oct 2025

Awarded to	Value	Date	Status
AGILISYS LIMITED	£1,558,000 †	—	Awarded

Contracts

Contract 006697-2026-1 · AGILISYS LIMITED
Signed
23 Oct 2025
Value
£1,558,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Royal Borough of Kensington and Chelsea

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Town Hall, Hornton Street, London, UK, W8 7NXContact name, email, phone

Dispute resolution & review bodies

Public Procurement Review ServiceReview body London

Bidders & participating suppliers

1 commercial party on the notice

Agilisys LtdAwarded supplier04327369 Scale Space, Imperial College White City Campus, 58 Wood Lane, London, UK, W12 7RZ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.