Crown Support and Maintenance

Official notice

Authority: The Police and Crime Commissioner for Northumbria (Police & fire)

ServicesAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: UK

Awarded value£179,937published contract · exc. VAT

Awarded 20 Jun 2025no call for competition

Awarded to Softcat Plc

What is being bought

Published requirement description

Renewal of our support and maintenance provided for our duty management system.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Renewal of our support and maintenance for our duty management solutionAwarded

Delivery: UK

Extensions: 1 x 12 month extension available

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 27 Jun 2025, 15:49 BST
Last source update: 27 Jun 2025, 15:49 BST
Authority reference: NP0468
FTS notice number: 2025/S 000-035882
Classification (CPV): IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area: UK
Official registry OCID: ocds-h6vhtk-055562 Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: Contract was awarded via GCloud-14 Framework

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £179,9371 contract exc. VAT

Bids received 1

Contracts signed 1latest 20 Jun 2025

Awarded to	Value	Date	Status
Softcat Plc	£179,937 †	—	Awarded

Contracts

Contract 035882-2025-1 · Softcat Plc
Signed
20 Jun 2025
Value
£179,937
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

The Police and Crime Commissioner for Northumbria

Contracting authorityPolice & fireBody governed by public lawPublic order and safety 2nd Floor, Victory House, Balliol Business Park, Longbenton, Newcastle, North East, NE128EWContact name, email, phone

Dispute resolution & review bodies

Northumbria PoliceReview body Newcastle Upon Tyne

Bidders & participating suppliers

1 commercial party on the notice

Softcat PLCAwarded supplierGB-COH: 02174990 Marlow, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.