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Published 24 Sept 2026, 17:07 BST

Official UK procurement notice

Day Opportunities Quality Framework

Official notice

Authority: Wigan Council (Local council)

Open framework scheme3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitableAccelerated
Framework ceiling (notional)£64,000,000total for 3 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 27 Oct 2026
Lots 3see the lot list below
Framework period 8 yrsends 31 Jan 2035 · starts 1 Feb 2027

What is being bought3 lots · detail below

Published requirement description

Wigan Council is seeking to establish a Day Opportunities Quality Framework to deliver high-quality, person-centred support for adults with care and support needs across the Borough.

The Framework is intended to support a diverse range of adults with differing levels of need. Providers must deliver flexible, responsive and outcome-focused services that enable adults to access the right support, in the right place, at the right time.

Depending on individual needs, preferences and agreed outcomes, provision may be delivered:

  • at different times of the day, including full-day, half-day and bespoke sessional arrangements;
  • within specialist settings;
  • within mainstream community settings;
  • through outreach and neighbourhood-based support;
  • through a combination of building-based and community-based provision; and
  • through the appropriate use of digital tools, virtual support, assistive technology and technology-enabled care.

The Day Opportunities Quality Framework is divided into the following Lots:

Lot 1: Confidence and Community Connections

Lot 2: Enablement Support and Living Well

Lot 3: Specialist Ongoing Care and Support

The Council intends to award all contracts under the Day Opportunities Quality Framework through a Direct Award process. Providers appointed to the Framework will be eligible to receive referrals and contract awards without the need for a further competitive procedure, subject to the requirements of the individual service user, the provisions of the Framework Agreement, and the Provider's ability to meet the assessed needs, desired outcomes and preferences of the individual.

  • How the procedure runs: This procurement will establish an open framework, using the Competitive Flexible Procedure under the Procurement Act 2023. Under the Competitive Flexible Procedure the Council may, during the procurement process, clarify or refine its requirements and/or the application of the published award criteria, and may invite tenderers to improve or optimise their submissions, provided that this does not introduce new award criteria, materially change existing award criteria, or compromise fair and equal treatment. Tenderers will be evaluated initially on compliance with the requirements of the Procurement Specific Questionnaire and the evaluation criteria (quality and social value) as described in the tender documentation. The Authority has established a minimum quality threshold for tenderers to achieve across the Quality and Social Value evaluation criteria whereby only those Tenderers meeting or exceeding this threshold will be eligible to proceed to the interview stage. Tenderers who do not meet the minimum threshold will be excluded from further evaluation. Tenderers must meet all minimum eligibility requirements and achieve a specified minimum score to be eligible for appointment to the Framework.

CPV: Other community, social and personal services

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Framework period
8 yrs from 1 Feb 2027
Scheme runs until
31 Jan 2035
Published description of the framework

In the majority of cases, contracts will be awarded on the basis of service user choice, ensuring that individuals are supported to make informed decisions regarding the Provider they wish to receive services from.

Whilst service user preference will be a primary consideration, the Authority reserves the right to take into account a range of additional factors when determining the most appropriate Provider. These factors may include, but are not limited to:

•The assessed needs, outcomes and preferences of the individual.

•The Provider's ability to meet the specific requirements identified through the assessment process.

•The geographical location of the service and its suitability for the individual.

•Current Provider capacity and availability.

•Any specialist skills, experience or facilities required to meet the individual's needs.

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same evaluation weights on every lot

Every one of these 3 lots carries the same published figure, £64,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Confidence and Community Connections 8 yrsSMEVCSEceiling above

To provide preventative, enabling and community-connected support that helps people build confidence, develop skills, maintain or increase independence and become more actively involved in their local communities. Support will generally be light-touch or time-limited, acting as a springboard for adults of a working age into universal services, community opportunities, volunteering, employment or other forms of less formal support.

Contract period: 1 Feb 2027 – 31 Jan 2035 (8 yrs)
Delivery: North WestEligibility: SME eligibleVCSE eligible
Lot #2Enablement Support and Living Well 8 yrsSMEVCSEceiling above

To provide structured, personalised and enabling support for people who need more assistance than can be provided under Lot 1.

Support will help people maintain, regain or develop daily living skills, communication, confidence, wellbeing and social connections. It is likely to be longer-term than Lot 1, although it should remain strengths-based, outcome-focused and responsive to people's potential for development or progression.

Contract period: 1 Feb 2027 – 31 Jan 2035 (8 yrs)
Delivery: North WestEligibility: SME eligibleVCSE eligible
Lot #3Specialist Ongoing Care and Support 8 yrsSMEVCSEceiling above

To provide personalised, long-term support for people of all ages with complex, specialist or higher levels of need.

Support will help people stay healthy, safe, comfortable and emotionally well, while maintaining stability and preventing avoidable crises or breakdowns in support arrangements.

Providers will create safe, consistent and supportive environments, offering the right level of supervision and specialist support to meet individual needs.

Contract period: 1 Feb 2027 – 31 Jan 2035 (8 yrs)
Delivery: North WestEligibility: SME eligibleVCSE eligible

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 100%
Published award criteria (1)
  • Quality
Lot distribution rule: • Lot 1: The Council intends to appoint a maximum of six (6) Providers to this Lot. Appointment will be based on the outcome of the evaluation process, with the six highest-scoring compliant tenderers being awarded a place on the Framework. • Lots 2 and 3: There is no limit on the number of Providers that may be appointed, provided they meet the Council's minimum selection requirements and achieve the required quality standards.
What this means for your bid
  • “Day Opportunities Quality Framework” is a framework: the contest is a place on its panel, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Sept 2026, 17:07 BST
Last source update
29 Sept 2026, 18:54 BST
Award evaluation window
Submission end – 7 Jan 2027
Authority reference
PA095
FTS notice number
2026/S 000-092091
Accelerated
Pre-selected tenderers - utilities/not central government
Latest notice
Tender notice (UK4)
Classification (CPV)
Other community, social and personal services
Delivery area
North West (UKD36)
Official registry OCID
ocds-h6vhtk-0779f2 Find a Tender
How it runs

This procurement will establish an open framework, using the Competitive Flexible Procedure under the Procurement Act 2023. Under the Competitive Flexible Procedure the Council may, during the procurement process, clarify or refine its requirements and/or the application of the published award criteria, and may invite tenderers to improve or optimise their submissions, provided that this does not introduce new award criteria, materially change existing award criteria, or compromise fair and equal treatment.

Tenderers will be evaluated initially on compliance with the requirements of the Procurement Specific Questionnaire and the evaluation criteria (quality and social value) as described in the tender documentation.

The Authority has established a minimum quality threshold for tenderers to achieve across the Quality and Social Value evaluation criteria whereby only those Tenderers meeting or exceeding this threshold will be eligible to proceed to the interview stage. Tenderers who do not meet the minimum threshold will be excluded from further evaluation.

Tenderers must meet all minimum eligibility requirements and achieve a specified minimum score to be eligible for appointment to the Framework.

How it was run

Official notice
Appointment period ends
27 Oct 2026, 12:00 GMT
Clarification deadline
20 Oct 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Electronic upload via 'The Chest' e-procurement portal at: www.the-chest.org.uk ↗.

Timeline

24 Sept 2026 → 1 Feb 2027 · 7 dates
  1. Planning notice published32 days ago
    24 Sept 2026, 17:07 BST
  2. Tender notice published27 days ago
    29 Sept 2026, 18:54 BST
  3. Next notice expected27 days ago
    30 Sept 2026, 00:59 BST
  4. Clarification questions by7 days ago
    20 Oct 2026, 12:00 BST
  5. Admission / appointment period ends4h ago · period end, not a bid countdown
    27 Oct 2026, 12:00 GMT
  6. Today
    27 Oct 2026
  7. Award decision expected byin 72 days
    7 Jan 2027, 23:59 GMT
  8. Contract startsin 96 days
    1 Feb 2027

Notice history

7 events · 3 releases on Find a Tender · since 24 Sept 2026
  1. Pipeline notice published
    24 Sept 2026, 17:07 BST
    UK1
  2. Preliminary market engagement notice published
    27 Sept 2026, 17:46 BST
    UK2
  3. Tender notice published
    29 Sept 2026, 18:54 BST
    UK4
  4. Published value published: £64,000,000
    29 Sept 2026, 18:54 BST
  5. Status changed to active
    29 Sept 2026, 18:54 BST
  6. Procurement method changed
    29 Sept 2026, 18:54 BST
  7. Deadline published: 27 Oct 2026, 12:00 GMT
    29 Sept 2026, 18:54 BST

Contracting authority & participating public bodies

Wigan Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCGG-6481-TZPW Wigan Town Hall, Library Street, Wigan, North West, WN1 1YNContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Documents available via the Chest procurement portal (www.the-chest.org.uk).

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender