Find a TenderAwarded
Published 16 Mar 2023, 15:27 GMT

Official UK procurement notice

Debt Product Design & Development

Official notice

Authority: Department for Work & Pensions (Central government)

Services
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£4,500,000published contract · exc. VAT
Awarded 1 Jun 2022
Awarded to Scrumconnect Ltd

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Provision of digital product design and development services to support the…

Provision of digital product design and development services to support the transformation of DWP Debt Management and Compensation Recovery systems.

Delivery: UK

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Mar 2023, 15:27 GMT
Last source update
16 Mar 2023, 15:27 GMT
FTS notice number
2023/S 000-007728
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03b38f Find a Tender

Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,500,0001 contract exc. VAT
Contracts signed 1latest 1 Jun 2022
Awarded toValueDateStatus
Scrumconnect Ltd£4,500,000 †—Awarded

Contracts

  • Contract 007728-2023-ecm_9863-1 · Scrumconnect Ltd

    Signed
    1 Jun 2022
    Value
    £4,500,000
    Status
    active
    • Change The modification is to uplift the contract value by up to £1,500,000 (ex VAT) under Regulation 72(1)(b), which represents 50% of the initial term value £3,000,000 (ex VAT). Actual expenditure will be managed via Statements of Work and will not exceed this value., Need for additional works, services or supplies by the original contractor/concessionaire: Digital Debt Service Project (DDSP) is the critical enabler for Debt Management Operations to manage increasing workloads to continue safely handling of £10b+ of money owed to Government, processing recoveries of £3bn p.a. serving 5.1m citizens. The DDSP objectives delivers to debt transformation to introduce following digital solutions: • Design, build and implement a commercial off the shelf (COTS) agent facing product to replace multiple legacy IT systems/databases and manual processes within the Debt Management Service. • Design and build a new on-line self-service channel for customers to manage and pay their debt. • Transforming the legacy compensation recovery IT systems recovering £360m p.a. to a new inhouse service. This contract enables Debt Digital the design and build of the above services to meet DDSP objectives.

Contracting authority & participating public bodies

Department for Work and Pensions

Contracting authorityCentral Government Peel Park, Brunel Way, Blackpool, North West, FY4 5ESContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.