Official UK procurement notice
Department for Transport Group Employee Assistance Programme
Authority: Department for Transport (Central government)
What is being bought
Published requirement descriptionThis contract covers provision of an Employee Assistance Programme to the members of DfT-Group - namely:
- Department for Transport Central (DfTc), including:
- Government Car Service (GCS)
- Active Travel England (ATE)
- Rail Accident Investigation Branch (RAIB)
- Air Accident Investigation Branch (AAIB)
- Marine Accident investigation Branch (MAIB)
- Road Safety Investigation Branch (RSIB)
- Office of Zero Emissions (OZEV)
- Traffic Commissioners (ALB sponsored by DfT group)
- Driver and Vehicle Licensing Agency (DVLA)
- Driver and Vehicle Standards Agency (DVSA)
- Maritime and Coastguard Agency (MCA)
- Vehicle Certification Agency (VCA)
Provision of an Employee Assistance Programme (EAP) service supports the
Department for Transport’s (DFT) health and wellbeing strategy, providing support
and advice to staff and managers when required.
The contract, which was awarded to PAM Wellbeing Limited after a further competition under CCS Framework RM6182, has an initial period of two years, culminating on 31st May 2026. It incorporates the option to extend for a maximum of a further two years, with extensions to be approved in one year intervals.
The maximum contract value is £296,124 per year, with the option to uplift the contract by up to an additional £94,640 per year. Actual spend levels will be determined by demand for the service – and the maximum value incorporates significant contingency in case of increases in demand beyond what is anticipated.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1The Supplier shall provide the core mandatory requirements of an EAP service which…Awarded
The Supplier shall provide the core mandatory requirements of an EAP service which shall include, but not be limited to:
- Online Portal
- Digital Services including Live Chat and a mobile phone application downloadable to personal devices.
- Telephone, face to face and virtual Triage and Support Services which shall include, but not be limited to:
- Advice and support.
- Management support Services.
- Counselling Services.
- Case Management.
- Trauma and critical incident support.
- Consultancy, and clinical supervision.
- Education, Support and Training.
- Promotion of the Employee Assistance Programme.
- Therapeutic Interventions.
- Bullying and harassment support.
- Whistleblowing Services.
- Mediation.
- Coaching Services
- Structured Professional Support; and
- Interactive health kiosks.
The Supplier shall provide the following additional services:
- Access to SC cleared counsellors (as outlined in paragraphs 14.4 - 14.6 of this Statement of Requirements);
- Training and Support for Mental Health First Aiders;
- Any preventative healthcare offer you have in place or intend to imple-ment and how you will measure success;
- Additional support for Commemorative and Wellbeing events throughout the year (e.g. tailored webinars, workshops or materials).
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 19 Jul 2024, 16:10 BST
- Last source update
- 19 Jul 2024, 16:10 BST
- Authority reference
TRHR3293- FTS notice number
2024/S 000-022553- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-048305Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This contract has been awarded using a framework agreement. There is no legal requirement to publish a call for competition when awarding a contract based on a framework.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| PAM Wellbeing Ltd | £592,248 † | — | Awarded |
Contracts
Contract 022553-2024-1 · PAM Wellbeing Ltd
- Signed
- 17 Jul 2024
- Value
- £592,248
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High Court of England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- PAM Wellbeing LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.