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Published 22 Nov 2021, 22:45 GMT

Official UK procurement notice

Development and Alumni Relations Office (DARO) CRM System

Official notice

Authority: University of Bristol (Education)

GoodsOpen procedure
Sectors: Software Packages & ERP (48) Delivery: UK
Budget not disclosedValue not published
Submissions closed 14 Jan 2022

What is being bought

Published requirement description

The University of Bristol’s (UoB) Development and Alumni Relations Office (DARO) is seeking a central CRM System* that will underpin all activity that contributes to DARO’s mission, to connect communities and embed a culture of engagement and philanthropy at the heart of the University, with alumni and friends working seamlessly with University staff and students to transform lives.

DARO requires a fast, reliable and user-friendly CRM that can support and record a wide range of activity. The System must be flexible in order to accommodate a growing program of activity, with the ability to tailor it for the purposes of different teams.

DARO intends to award a contract for an initial term of 5 years with the options of 2 further 1 year periods.

Full Requirements are published on the University's eProcurement Portal linked at the above URL

CPV: Customer Relation Management software package

The lotProcurement structure

single lot · no lot value published
Lot #1
Delivery: UK
Extensions: 2 Optional Contract years (5 initial term plus 2 one year optional extensions)Variant bids: not allowed

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
22 Nov 2021, 22:45 GMT
Last source update
22 Nov 2021, 22:45 GMT
Award evaluation window
17 Jan 2022 – …
FTS notice number
2021/S 000-029103
Classification (CPV)
Customer Relation Management software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02f91e Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Bidders have the right to appeal as set out in the Public Contracts Regulations 2015.

Proceedings under the Public Contracts Regulations 2015 are time limited and any such proceedings must be brought in the High Court of England and Wales.

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
14 Jan 2022, 16:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
17 Jan 2022, 09:00 GMT
Detailed submission instructions & authority contactsFrom official release

tenders.bris.ac.uk/web/login.html ↗

Timeline

22 Nov 2021 → 17 Jan 2022 · 3 dates
  1. Notice published
    22 Nov 2021, 22:45 GMT
  2. Submission deadline
    14 Jan 2022, 16:00 GMT
  3. Bids opened
    17 Jan 2022, 09:00 GMT

Contracting authority & participating public bodies

University of Bristol

Contracting authorityEducationBody governed by public lawEducation 4th Floor, Augustine's Courtyard, Orchard Lane, Bristol, UK, BS1 5DSContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeMediation bodyReview body Strand, London WC2A 2LL

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria