Official UK procurement notice
Digital Family Hub · UK public procurement notice
Authority: West Berkshire District Council (Local council)
What is being bought
Published requirement descriptionWest Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support residents in accessing services. However, these do not meet the full requirements of the Department for Education’s (DfE) for a universal front door.
Family Hubs must be built around three core delivery principles: Access, Relationships, and Connections. Each area is expected to meet minimum standards to provide digital access to information, guidance, and support across all aspects of the programme. This includes offering a universal ‘front door’—a one-stop shop for family support services that integrates both physical and virtual access.
To meet and exceed these expectations, West Berkshire’s Family Hubs are seeking a digital transformation solution. The goal is to go beyond the DfE’s minimum requirements and deliver broader improvements to the local digital infrastructure, enabling more coordinated, effective support for early intervention, prevention, and family services across partner organisations.
CPV: Communication software package · Document creation, drawing, imaging, scheduling and productivity software package · Educational software package · IT services: consulting, software development, Internet and support · Miscellaneous software package and computer systems · Networking, Internet and intranet software package · Platform interconnectivity software development services
The lotProcurement structure
single lot · no lot value publishedLot #1PlannedRenewal
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Jul 2025, 13:15 BST
- Last source update
- 4 Jul 2025, 13:15 BST
- Authority reference
P00001647- FTS notice number
2025/S 000-037437- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-055927Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
4 Jul 2025 → 1 Sept 2025 · 4 dates- Planning notice published4 Jul 2025, 13:15 BST
- Market engagement17 Jul 2025, 00:59 BST
Dear Supplier,
Could you please help us identify a solutions in order to provide families, in West Berkshire, with a single, accessible source of information about local services.
Please fill in the survey here eu.surveymonkey.com/r/digital-family-hub… ↗
Thank you!
- Tender notice expected26 Aug 2025, 00:59 BST
- Contract starts1 Sept 2025
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published4 Jul 2025, 13:15 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender