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Published 12 Feb 2026, 10:40 GMT

Official UK procurement notice

Direct Payment Support Service · Darlington Borough Council (Feb 2026)

Official notice

Authority: Darlington Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£726,000≈ £726k / year · £871,200 inc. VAT · 1 value update
Submissions closed 7 Sept 2026
Next notice expected 2 Apr 2026
Contract term 1 yrends 31 Dec 2027 · up to 31 Dec 2030 with extensions · starts 1 Jan 2027

What is being bought

Published requirement description

The Direct Payment Support Service will enable Individuals eligible for social care funding to exercise choice and control over their care and support arrangements. The Council is committed to ensuring that the option of a Direct Payment is explored and understood by everyone who is eligible to receive one.

The Service will be available to an Individual who is eligible for social care services and chooses to take part or all of their Personal Budget as a Direct Payment to employ their own Personal Assistants or pay for other services of their choice.

The Provider shall deliver the service to;

Children and Adults eligible for Direct Payments, which may include, but not be limited to:

-Older people.

-People with physical disabilities, learning disabilities, autism, or mental health needs.

-People with fluctuating or complex needs.

-Individuals transitioning from Children's to adult services.

-Carers (including parent carers) managing Direct Payments on behalf of Individuals.

CPV: Financial and insurance services · Social work and related services

The lotProcurement structure

single lot · value published
Lot #1Renewal 1 yrSMEVCSEPublished value£726,000
Contract period: 1 Jan 2027 – 31 Dec 2027 (1 yr) · up to 31 Dec 2030 with extensionsValue: £726,000 exc. VAT · £871,200 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: The Council may extend the Contract for a period of 3 x 12 months by providing the Contractor with notice in writing.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 93%Social value: 7%
Published sub-criteria (3)
  • Quality: 90%
  • Supplier Incentive Programme: 3%
  • Social Value: 7%
Published award criteria (3)
  • Quality
  • Social Value
  • Supplier Incentive Programme

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Feb 2026, 10:40 GMT
Last source update
30 Jul 2026, 13:06 BST
Award evaluation window
Submission end – 12 Nov 2026
Authority reference
PB2025-00199
FTS notice number
2026/S 000-072164
Latest notice
Tender notice (UK4)
Classification (CPV)
Financial and insurance servicesSocial work and related services
Delivery area
North East (UKC13)
Official registry OCID
ocds-h6vhtk-064ead Find a Tender

How it was run

Official notice
Submission deadline
7 Sept 2026, 12:00 BST
Clarification deadline
21 Aug 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Bids must be submitted electronically via the Open system: www.open.org ↗

The Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open. It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system.

If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org

For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/ ↗ or seek support from open.support@nepo.org

PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm

Timeline

12 Feb 2026 → 1 Jan 2027 · 8 dates
  1. Planning notice published257 days ago
    12 Feb 2026, 10:40 GMT
  2. Market engagement241 days ago
    27 Feb 2026, 23:59 GMT

    The pre-market engagement include a survey to gather feedback from providers.

  3. Next notice expected207 days ago
    2 Apr 2026, 23:59 BST
  4. Tender notice published89 days ago
    30 Jul 2026, 13:06 BST
  5. Clarification questions by67 days ago
    21 Aug 2026, 12:00 BST
  6. Submission deadline50 days ago
    7 Sept 2026, 12:00 BST
  7. Today
    27 Oct 2026
  8. Award decision expected byin 16 days
    12 Nov 2026, 23:59 GMT
  9. Contract startsin 65 days
    1 Jan 2027

Notice history

6 events · 2 releases on Find a Tender · since 12 Feb 2026
  1. Preliminary market engagement notice published
    12 Feb 2026, 10:40 GMT
    UK2
  2. Tender notice published
    30 Jul 2026, 13:06 BST
    UK4
  3. Published value published: £726,000
    30 Jul 2026, 13:06 BST
  4. Status changed to active
    30 Jul 2026, 13:06 BST
  5. Procurement method changed
    30 Jul 2026, 13:06 BST
  6. Deadline published: 7 Sept 2026, 12:00 BST
    30 Jul 2026, 13:06 BST

Contracting authority & participating public bodies

Darlington Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCRZ-3744-WXXZ Town Hall, Feethams, Darlington, North East, DL1 5QTContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure