Find a TenderAwarded
Published 22 Apr 2021, 14:04 BST

Official UK procurement notice

Domiciliary Care Support Service

Official notice

Authority: Carmarthenshire County Council (Local council)

Framework agreement20 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£60,000,000total for 20 lots · framework ceiling, not attributable revenue
Submissions closed 22 Sept 2021awarded 29 Nov 2021
Lots 20see the lot list below

Re-procurement plannedDomiciliary Care · tender expected

What is being bought20 lots · detail below

Published requirement description

Contract Award Notice for Domiciliary Care Support Service.

Framework for Domiciliary Care service to deliver high quality care and support to all eligible service users within Carmarthenshire.

In addition Hywel Dda Hywel Dda University Health Board will also be able call off Service Area 4.

  • Recurrence: 2026

CPV: Health and social work services

How this framework works

From the published notice
Bids received
11 bids on the busiest of 20 lots · 11 suppliers appointed

Lots and requirements (20)Procurement structure

20 lots · no lot values published
Lot #1Community Asset Service TTT WestRenewal

1 Framework Provider & In-House Service

Up to 6 weeks assessment service, Right sizing and sourcing alternative ways of meeting needs.

Delivery: Wales
Extensions: Option for 2 year extensionVariant bids: not allowed
Lot #2Community Assessment Service TTT EastRenewal

1 Framework Provider & In-House Service

Up to 6 weeks assessment service, Right sizing and sourcing alternative ways of meeting needs.

Delivery: Wales
Extensions: Option for a 2 year extensionVariant bids: not allowed
Lot #3Community Assessment Service AmmanRenewal

1 Framework Provider & In-House Service

Up to 6 weeks assessment service, Right sizing and sourcing alternative ways of meeting needs.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #4Community Assessment Service LlanelliRenewal

1 Framework Provider & In-House Service

Up to 6 weeks assessment service, Right sizing and sourcing alternative ways of meeting needs.

Delivery: Wales
Extensions: Option to extend for 2 yearsVariant bids: not allowed
Lot #5Community Assessment Service GwendraethRenewal

1 Framework Provider & In-House Service

Up to 6 weeks assessment service, Right sizing and sourcing alternative ways of meeting needs.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #6Domiciliary Support Service TTT WestRenewal

2 Framework Providers

The service will be commissioned as Stage 1 up to 5 hours and stage 2 up to 10 hrs. The focus is on not prescribing visits so that the provider is determining the number of visits required

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #7Domiciliary Support Service TTT EastRenewal

2 Framework Providers

The service will be commissioned as Stage 1 up to 5 hours and stage 2 up to 10 hrs. The focus is on not prescribing visits so that the provider is determining the number of visits required.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #8Domiciliary Support Service AmmanRenewal

2 Framework Providers

The service will be commissioned as Stage 1 up to 5 hours and stage 2 up to 10 hrs. The focus is on not prescribing visits so that the provider is determining the number of visits required.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #9Domiciliary Support Service LlanelliRenewal

2 Framework Providers

The service will be commissioned as Stage 1 up to 5 hours and stage 2 up to 10 hrs. The focus is on not prescribing visits so that the provider is determining the number of visits required.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #10Domiciliary Support Service GwendraethRenewal

2 Framework Providers

The service will be commissioned as Stage 1 up to 5 hours and stage 2 up to 10 hrs. The focus is on not prescribing visits so that the provider is determining the number of visits required.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #11Fulfilled Lives (Dementia) TTT WestRenewal

1 Framework Provider

Service for individuals with early diagnosis of dementia. The service will be commissioned at stage 1 (up to 5 hrs week) or at stage 2 (up to 10hrs per week)

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #12Fulfilled Lives (Dementia) TTT EastRenewal

1 Framework Provider

Service for individuals with early diagnosis of dementia. The service will be commissioned at stage 1 (up to 5 hrs week) or at stage 2 (up to 10hrs per week)

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #13Fulfilled Lives (Dementia) AmmanRenewal

1 Framework Provider

Service for individuals with early diagnosis of dementia. The service will be commissioned at stage 1 (up to 5 hrs week) or at stage 2 (up to 10hrs per week)

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #14Fulfilled Lives (Dementia) LlanelliRenewal

1 Framework Provider

Service for individuals with early diagnosis of dementia. The service will be commissioned at stage 1 (up to 5 hrs week) or at stage 2 (up to 10hrs per week)

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #15Fulfilled Lives (Dementia) GwendraethRenewal

1 Framework Provider

Service for individuals with early diagnosis of dementia. The service will be commissioned at stage 1 (up to 5 hrs week) or at stage 2 (up to10hrs per week)

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #16Complex Care TTT WestRenewal

1 Framework Provider & In-House Service

This is a structured service (traditional domiciliary care) for individuals who are assessed as needing over 14 visits per week and or require 2 staff to deliver support.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #17Complex Care TTT EastRenewal

1 Framework Provider & In-House Service

This is a structured service (traditional domiciliary care) for individuals who are assessed as needing over 14 visits per week and or require 2 staff to deliver support.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #18Complex Care AmmanRenewal

1 Framework Provider & In-House Service

This is a structured service (traditional domiciliary care) for individuals who are assessed as needing over 14 visits per week and or require 2 staff to deliver support.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #19Complex Care LlanelliRenewal

1 Framework Provider & In-House Service

This is a structured service (traditional domiciliary care) for individuals who are assessed as needing over 14 visits per week and or require 2 staff to deliver support.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed
Lot #20Complex Care GwendraethRenewal

1 Framework Provider & In-House Service

This is a structured service (traditional domiciliary care) for individuals who are assessed as needing over 14 visits per week and or require 2 staff to deliver support.

Delivery: Wales
Extensions: Option of a 2 year extensionVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Domiciliary Care Support Service” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 2026
First published
22 Apr 2021, 14:04 BST
Last source update
13 Apr 2022, 11:26 BST
Award evaluation window
8 Sept 2021 – …
FTS notice number
2022/S 000-009862
Classification (CPV)
Health and social work services
Delivery area
Wales (UKL14)
Official registry OCID
ocds-h6vhtk-02a917 Find a Tender

Publisher note: For Lot 4A, 4B, 4C, 4D and 4E Framework Approved Suppliers have been included in order to ensure that there is additional capacity to meet demand. ‘Framework Approved Suppliers’ will only be called upon if the appointed ‘Framework Provider’ does not have the capacity to respond to referral(s). Framework Approved Suppliers include: Cadog Homecare Care in Hand CDA Care Crosshands Home Services Crossroads Care M&D Care ND Care and Support WD Care (WA Ref:117049)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
22 Sept 2021, 14:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
3600 days from the deadline
Bids opened
8 Sept 2021, 14:30 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Jun 2021 → 13 Apr 2022 · 4 dates
  1. Next notice expected
    7 Jun 2021, 00:00 BST
  2. Bids opened
    8 Sept 2021, 14:30 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    22 Sept 2021, 14:00 BST
  4. Notice published
    13 Apr 2022, 11:26 BST

Notice history

5 events · 4 releases on Find a Tender · since 30 Jul 2021
  1. Status changed to active
    30 Jul 2021, 14:24 BST
  2. Procurement method changed
    30 Jul 2021, 14:24 BST
  3. Deadline moved to 22 Sept 2021, 14:00 BST
    30 Jul 2021, 14:24 BST
    +14 days · was 8 Sept 2021, 14:00 BST
  4. Deadline published: 8 Sept 2021, 14:00 BST
    30 Jul 2021, 14:24 BST
  5. Status changed to complete
    13 Apr 2022, 11:26 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.28 Sept 202122 Sept 2021+14 d
—Bid openingConditions for opening of tenders · IV.2.78 Sept 202122 Sept 2021+14 d

2 week extension granted for the Tender

Routine re-releases (4)
  • 2021-04: 1 release · 22 Apr 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 11admitted to the panel · see the list ↓
Bids received 1111 from SMEs · busiest of 20 lots
Contracts signed 20latest 29 Nov 2021

20 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £3,360,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • LOT1D. Community Assessment Service Llanelli

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT3A. Fulfilled Lives (Dementia) TTT West

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT3B. Fulfilled Lives (Dementia) TTT East

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT3C. Fulfilled Lives (Dementia) Amman

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT3D. Fulfilled Lives (Dementia) Llanelli

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT4A. Complex Care TTT West

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT4B. Complex Care TTT East

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT4C. Complex Care Amman

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT4D. Complex Care Llanelli

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT1B. Community Assessment Service TTT East

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT1C. Community Assessment Service Amman

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT4E. Complex Care Gwendraeth

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT1E. Community Assessment Service Gwendraeth

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT2A. Domiciliary Support Service TTT West

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT2B. Domiciliary Support Service TTT East

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT2C. Domiciliary Support Service Amman

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT2D. Domiciliary Support Service Llanelli

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT1A. Community Asset Service TTT West

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT2E. Domiciliary Support Service Gwendraeth

    Signed
    29 Nov 2021
    Value
    ceiling above
    Status
    active
  • LOT3E. Fulfilled Lives (Dementia) Gwendraeth

    Signed
    29 Nov 2018
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Community Asset Service TTT West3bids · 3 electronic · 3 from abroad3——
2 · Community Assessment Service TTT East3bids · 3 electronic · 3 from abroad3——
3 · Community Assessment Service Amman8bids · 8 electronic · 8 from abroad8——
4 · Community Assessment Service Llanelli8bids · 8 electronic · 8 from abroad8——
5 · Community Assessment Service Gwendraeth6bids · 6 electronic · 6 from abroad6——
6 · Domiciliary Support Service TTT West9bids · 9 electronic · 9 from abroad9——
7 · Domiciliary Support Service TTT East5bids · 5 electronic · 5 from abroad5——
8 · Domiciliary Support Service Amman9bids · 9 electronic · 9 from abroad9——
9 · Domiciliary Support Service Llanelli11bids · 11 electronic · 11 from abroad11——
10 · Domiciliary Support Service Gwendraeth7bids · 7 electronic · 7 from abroad7——
11 · Fulfilled Lives (Dementia) TTT West4bids · 4 electronic · 4 from abroad4——
12 · Fulfilled Lives (Dementia) TTT East2bids · 2 electronic · 2 from abroad2——
13 · Fulfilled Lives (Dementia) Amman5bids · 5 electronic · 5 from abroad5——
14 · Fulfilled Lives (Dementia) Llanelli5bids · 5 electronic · 5 from abroad5——
15 · Fulfilled Lives (Dementia) Gwendraeth6bids · 6 electronic · 6 from abroad6——
16 · Complex Care TTT West6bids · 6 electronic · 6 from abroad6——
17 · Complex Care TTT East6bids · 6 electronic · 6 from abroad6——
18 · Complex Care Amman9bids · 9 electronic · 9 from abroad9——
19 · Complex Care Llanelli10bids · 10 electronic · 10 from abroad10——
20 · Complex Care Gwendraeth8bids · 8 electronic · 8 from abroad8——

Contracting authority & participating public bodies

Carmarthenshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Carmarthen, Wales, SA31 1JPContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Framework contractors & participating bidders

11 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria