Official UK procurement notice
DVLA Merchant Acquirer · UK public procurement notice
Authority: Driver and Vehicle Licensing Agency (Central government)
What is being bought
Published requirement descriptionDVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA’s online, telephony and automated payment channels. The service must support cardholder‑not‑present transactions, comply with PCI DSS standards, integrate with DVLA’s Payment Gateway, and provide the required management information, reconciliation and chargeback handling.
The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment‑reliant transactions. No volumes are guaranteed and projected volumes are indicative only.
The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.
- The authority expects to re-tender this requirement around 3 Mar 2031, 23:59 GMT.
CPV: Banking services · Financial transaction processing and clearing-house services
The lotProcurement structure
single lot · value publishedLot #1CancelledRenewalPublished value£170,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Mandatory Requirements: PASS/FAIL criteria presented in a Yes/No format. Full details are set out in Appendix 2 – Specification.
- Quality: Evidence‑based questions, where tender responses are scored against a structured evaluation criteria and scoring matrix. Full details are set out in Appendix 2 – Specification.
- Commercial/Pricing: A detailed Pricing Schedule must be completed. The overall contract price is used within the Price‑Per‑Quality‑Point (PQP) calculation to determine the Most Advantageous Tender (MAT). Full details are set out in Appendix 2 – Specification and Appendix 5 – Pricing.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 3 Mar 2031
- First published
- 20 May 2025, 13:44 BST
- Last source update
- 27 Jan 2026, 11:44 GMT
- Award evaluation window
- Submission end – 8 May 2026
- Authority reference
CRN/25/14- FTS notice number
2025/S 000-086099- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0518c4Find a Tender
How it was run
Official notice- Submission deadline
- 13 Feb 2026, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically via the Department for Transport’s Jaggaer e‑tendering portal:
Timeline
20 May 2025 → 1 Jun 2027 · 8 dates- Planning notice published20 May 2025, 13:44 BST
- Market engagement13 Aug 2025, 23:59 BST
Purpose
The purpose of this notice is to support the Driver and Vehicle Licensing Agency (DVLA) in early market engagement ahead of a potential procurement. This engagement is intended as a fact-finding exercise only. Routes to market are still being considered and may be subject to change.
This notice is issued in accordance with the Procurement Act 2023 for the purposes of preliminary market engagement.
This notice does not formally commence a procurement process.
What’s Happening Now
DVLA will host a webinar on 13th August 2025, from 13:00 to 15:00, to present a slide pack and facilitate a Q&A session about the service.
Before attending, participants are required to complete a questionnaire to support the fact-finding exercise.
To register your interest and receive the questionnaire, please email cai.vickery@dvla.gov.uk by 6th August 2025. Include your organisation name and the names, job titles, and email addresses of those wishing to attend.
Please note: any information you provide will be treated as background information only and shall not constitute any offer or commitment by either party.
- Next notice expected334 days ago26 Nov 2025, 23:59 GMT
- Tender notice published306 days ago24 Dec 2025, 11:11 GMT
- Latest notice published272 days ago27 Jan 2026, 11:44 GMT
- Submission deadline255 days ago13 Feb 2026, 17:00 GMT
- Award decision expected by171 days ago8 May 2026, 23:59 BST
- Today27 Oct 2026
- Contract startsin 216 days1 Jun 2027, 00:00 BST
Notice history
9 events · 4 releases on Find a Tender · since 20 May 2025- Pipeline notice published20 May 2025, 13:44 BSTUK1
- Preliminary market engagement notice published24 Jul 2025, 12:17 BSTUK2
- Tender notice published24 Dec 2025, 11:11 GMTUK4
- Published value published: £170,000,00024 Dec 2025, 11:11 GMT
- Status changed to active24 Dec 2025, 11:11 GMT
- Procurement method changed24 Dec 2025, 11:11 GMT
- Deadline published: 13 Feb 2026, 17:00 GMT24 Dec 2025, 11:11 GMT
- Procurement termination notice published27 Jan 2026, 11:44 GMTUK12
- Status changed to cancelled27 Jan 2026, 11:44 GMT
Routine re-releases (4)
- 2025-05: 1 release · 20 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 27 Jan 2026 | CancelledFollowing the publication of the tender in respect of DVLA's Merchant Acquirer Contract, the contracting authority has decided pursuant to 55.1 and 55.2 not to continue with this procurement at this time. A new tender will be issued in line with PA23 rules in due course. |
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender