Official UK procurement notice
East Renfrewshire Council Telecare Alarm Receiving & Call- Handing System – Supply, Implementation, Support and Licensing/ Maintenance from Analogue to Digital Operation
Authority: East Renfrewshire Council (Local council)
What is being bought
Published requirement descriptionEast Renfrewshire Council is inviting tenders, from suitably qualified companies for the provision and installation of an Alarm Receiving Centre.
East Renfrewshire Council provides a 24/7/365 call handling services to c.3000 citizens within the Authority Area, handling a total of c.24000 incoming alarm calls and outbound calls per month. This is delivered through SLAs with East Renfrewshire HSCP for individuals (c.2537 clients), and for our Housing Services (323 scheme clients), and with a third party Housing Association (48 scheme clients) to deliver to telecare to citizens within group housing schemes. The telecare service is part of the drive to deliver social care in innovative ways within the community to meet the needs of the ageing population.
CPV: Alarm-monitoring services · Call centre
The lotProcurement structure
single lot · no lot value publishedLot #1Open tenderAwardedRenewal
Open tender. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 70%
- Cost: 30%
Published award criteria (2)
- Quality: 70
- Cost: 30
- Suitability
The proposed ARC solution the bidder is proposing must be on the Scottish Government Digital Office’s Assessed Supplier’s Security List published in the Digital Telecare Playbook by date of contract telecare.digitaloffice.scot ↗
- Economic & financial standing
Bidders will be required to have a minimum yearly “specific” turnover of 90,000 GBP for the last 2 years in the business area covered by the contract.
Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.
The bidder confirms they already have or can commit to obtain, prior to the commencement of the contract, the levels of insurance cover indicated below:
Professional Risk Indemnity: 2m GBP
Employer's (Compulsory) Liability: 5m GBP
Public Liability: 5m GBP
Minimum: Period covered: 2019/2020 and 2020-2021 financial years A minimum score of 1 is required for solvency ratios while profitability ratios must demonstrate a positive result. (If this criteria is not met the council will at its discretion consider further financial information in re… - Technical & professional ability
Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the Find a Tender Service Contract Notice or the relevant section of the Site Notice.
Back to 3 years.
Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 7 Jul 2021, 16:45 BST
- Last source update
- 7 Oct 2021, 14:54 BST
- Award evaluation window
- 10 Aug 2021 – …
- Authority reference
CE 19 20 003- FTS notice number
2021/S 000-025061- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02c4fcFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: (SC Ref:669822)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗
- Submission deadline
- 10 Aug 2021, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 10 Aug 2021, 12:00 BST
Timeline
10 Aug 2021 → 7 Oct 2021 · 3 dates- Submission deadline10 Aug 2021, 12:00 BST
- Bids opened10 Aug 2021, 12:00 BST
- Notice published7 Oct 2021, 14:54 BST
Notice history
1 event · 3 releases on Find a Tender- Status changed to complete27 Jul 2021, 10:45 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Children 1st | £1,200,000 † | — | Awarded |
| Enovation UK Ltd | £290,000 † | — | Awarded |
Contracts
Contract 025061-2021-CE 21 22 003-1 · Enovation UK Ltd
- Signed
- 6 Oct 2021
- Value
- £290,000
- Status
- active
Contract 017756-2021-CE 20 21 035-1 · Children 1st
- Signed
- 13 Jul 2021
- Value
- £1,200,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic · 3 from abroad | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Paisley Sheriff and Justice of the Peace CourtReview body
Bidders & participating suppliers
2 commercial parties on the notice- Children 1stAwarded supplier
- Enovation UK LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.