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Published 2 Dec 2025, 12:09 GMT

Official UK procurement notice

Electronic Patient Record Contract

Official notice

Authority: Cambridge University Hospitals NHS Foundation Trust (Central government)

Services
Awarded value£99,695,008published contract · exc. VAT
Awarded 5 Apr 2013
Awarded to Epic Systems Corporation

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1The Trust published a pipeline notice on 29 July 2025 (Notice Identifier: 2025/S…

The Trust published a pipeline notice on 29 July 2025 (Notice Identifier: 2025/S 000-043963).

Delivery: East of England

Procedure terms & legal framework

From the official record
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Dec 2025, 12:09 GMT
Last source update
2 Dec 2025, 12:09 GMT
Authority reference
ADD/PU/KM/25/36
FTS notice number
2025/S 000-078857
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
East of England (UKH12)
Official registry OCID
ocds-h6vhtk-05eccd Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £99,695,0081 contract exc. VAT
Contracts signed 1latest 5 Apr 2013
Awarded toValueDateStatus
Epic Systems Corporation£99,695,008 †—Awarded

Contracts

  • Electronic Patient Record Contract · Epic Systems Corporation

    Signed
    5 Apr 2013
    Value
    £99,695,008
    Status
    active
    • Change The service is being modified to extend the duration of the contract. This contract will now run until 5 April 2031. As well as extending the duration, in the light of the passage of time, several non-substantial modifications have been agreed to align certain clauses to the parties' current operational and commercial needs. This includes modifications to address changes in regulations affecting the functionality of the software and changes that have become necessary to reflect the extended duration of the contract., Need for additional works, services or supplies by the original contractor/concessionaire: The Trust has a continuing need for an EPR solution for its operational services beyond the scheduled expiry of Epic's contract. The EPR software was developed and provided by Epic. The Trust undertook a market engagement exercise to test whether a third party supplier could provide ongoing maintenance services to a level which is sufficiently robust to satisfy the Trust's requirements. These market engagement activities confirmed that: • it would not be viable for a third-party to deliver maintenance services for the Trust's existing software licences; and • alternative supplier arrangements could not be secured without the need to re-license and to pay for lengthy transition support. Awarding a contract to a supplier other than Epic would cause significant inconvenience and substantial duplication of costs for the Trust as switching supplier would: • necessitate the purchase of new software licences, notwithstanding that the current solution and licences are fit for purpose; • render valueless the perpetual licences which the Trust obtained under the existing contract; and • require the Trust to incur duplicative capital costs if it were required to invest in a new EPR solution. Switching to an alternative supplier would also give rise to material operational risks, given the Trust's EPR solution is integral to all aspects of care delivery and hospital administration. Significant resources have been allocated to configuring, optimising, and embedding the current solution within the Trust’s clinical and operational workflows. Appointing a new supplier would mean incurring duplicative costs on configuring, optimising and embedding the new system. This could cause significant inconvenience given the impact on patient safety, service quality, productivity levels, and the effectiveness of care delivery models.

Contracting authority & participating public bodies

Cambridge University Hospitals NHS Foundation Trust

Contracting authorityCentral Government Hills Rd, Cambridge, East of England, CB2 0QQContact name, email, phone

Dispute resolution & review bodies

  • Cambridge University HospitalsReview body CambridgeContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.