Find a TenderAwarded without competition
Published 26 Jan 2026, 11:42 GMT

Official UK procurement notice

Essentials 25 renewal · UK public procurement notice

Official notice

Authority: LONDON METROPOLITAN UNIVERSITY (Education)

Framework agreementServicesAward procedure without prior publication of a call for competition
Sectors: IT Services & Software (72) Delivery: UK
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 12 Jan 2026no call for competition

What is being bought

Published requirement description

Essentials 25 is a support package for the Microsoft Dynamics 365

Customer Relationship Management system. It provides 25

tickets a year allowing London Met to raise requests for help or

requests for small changes to the CRM. This support is essential

as London Met do not have the necessary expertise regarding the

technical arrangements for the CRM to be able to resolve issues,

modify software or update software packages within the

platform.

CPV: Software support services

How this framework works

From the published notice
Bids received
1 bids received · 1 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1Essentials 25 is a support package for the Microsoft Dynamics 365 Customer…Awarded

Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25

tickets a year allowing London Met to raise requests for help or

requests for small changes to the CRM. This support is essential

as London Met do not have the necessary expertise regarding the

technical arrangements for the CRM to be able to resolve issues,

modify software or update software packages within the

platform.

Delivery: UK

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
26 Jan 2026, 11:42 GMT
Last source update
26 Jan 2026, 11:42 GMT
Authority reference
LMU2025-1936
FTS notice number
2026/S 000-006565
Classification (CPV)
Software support services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-060e4b Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

This was procured direct with the supplier via a G-Cloud CCS framework

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 1
Contracts signed 1latest 12 Jan 2026

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 006565-2026-1

    Signed
    12 Jan 2026
    Value
    £21,760
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

LONDON METROPOLITAN UNIVERSITY

Contracting authorityEducationBody governed by public lawEducation GB-COH: 00974438 London Metropolitan University, London, London, N78DBContact name, email

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.