Facilities Management & Security Services

The Opportunity includes, but is not limited to, the following activities within the Council’s corporate building assets:

• Security services
• Fire alarm drills and alarm testing
• Care-taking duties
• Security patrols
• Key holding

The security service aspect of the tender refers to the supply of suitable soft security services for example, a key holding service, mobile patrols, response to alarm activations, testing of fire and security systems, opening and closing sites, static guarding and reception security duties.

The duration of the contract is expected to be 3 years with the potential to extend for two additional 24-month periods (total contract length up to a total of 7 years).

The Council is looking to procure a managed service, whereby the successful supplier manages the staff supplied. The supplier will hold keys to all sites and will be responsible for responding to all the Council’s out of hours requirements.

The supplier shall provide dedicated facilities operatives to carry out general building duties, which may vary from site to site, including Front of house services; Portering; Reception duties; Ad hoc cleaning; Car park control; External and internal building patrol staff; First aid responders; Waste management activities, and Fire Safety.

The supplier shall manage the supervision and performance monitoring of the Operatives and shall be the one point of contact between the Council and the Facilities Operatives for instructions and escalation purposes other than day to day requests for services.

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