FIF009-26 Assisted Transport (Private Ambulance) and Taxi Transport Services

NHS Fife requires the provision of a high-quality, safe, responsive, and sustainable assisted transport service under Lot 1 to support, amongst other service requirements:

• Renal patients requiring scheduled dialysis appointments across NHS Fife locations.
• Discharge and ad hoc transport required for safe discharge.

Provides assisted transport for patients who require a higher level of support than standard taxi provision, but who do not require an emergency ambulance response. The Services shall include planned and unplanned journeys, discharge support, inter-site transfers, and such other non-emergency transport as may be required where the patient’s condition, mobility, or clinical risk indicates the need for a suitably trained crew and appropriately equipped vehicle.

Provides licensed taxi and private hire transport services to support patient flow across NHS Fife, including discharge journeys, outpatient attendance where eligible and authorised, ad hoc journeys, and such other non-clinical transport requirements as may arise from time to time. The Supplier shall ensure access to wheelchair accessible vehicles and shall maintain sufficient fleet and dispatch capacity to respond to fluctuations and peaks in demand.