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Published 30 May 2024, 17:28 BST

Official UK procurement notice

First Rail, SWR & GWR Ticket Issuing Systems (TIS) for On Board and Ticket Office Solutions Procurement Tender

Official notice

Authority: FIRST RAIL HOLDINGS LIMITED (Public body)

4 lotsServicesNegotiated procedure with prior call for competition
Sectors: Transport & Passenger Services (60) Delivery: UK
Budget not disclosedValue not published
Submissions closed 10 Jul 2024
Lots 4see the lot list below

What is being bought4 lots · detail below

Published requirement description

First Group tender on behalf of First Rail Holdings (FRH), South Western Railway (SWR) and Great Western Railway (GWR) for the provision of On Board Ticket Issuing and Validation System(s), and Ticket Office Ticket Issuing System(s) (TIS) solution for software licences, full software and hardware support and maintenance, and options to procure hardware, for both Station Ticket Office and OnBoard Portable Devices.

This opportunity is broken down into the following Lots:

Lot 1 - SWR On Board Ticket Issuing and Validation solution.

Lot 2 - SWR Ticket Office Ticket Issuing solution.

Lot 3 - GWR full On Board Ticket Issuing and Validation.

Lot 4 - GWR Ticket Office Ticket Issuing solution.

CPV: Transport services (excl. Waste transport)

Lots and requirements (4)Procurement structure

4 lots · no lot values published
Lot #1Lot 1 - SWR On Board Ticket Issuing and Validation solution which will be used by…Renewal

Lot 1 - SWR On Board Ticket Issuing and Validation solution which will be used by SWR's On Board Commercial Guards and Revenue

Protection. Additional information: The deadline for EoI (Expressions of Interest) and submitting PQQs (Pre-Qualification Questionnaire) is as follows:

EoI submission deadline = 10/07/2024 (17:00)

PQQ submission deadline = 10/07/2024 (17:00)

Delivery: UK
Extensions: Multiple contracts will be required as exemplified follow: • 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; • 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; • 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.Variant bids: not allowed
60000000 Transport services (excl. Waste transport)
Lot #2Lot 2 - SWR Ticket Office Ticket Issuing solution that can also be used in a mobile…Renewal

Lot 2 - SWR Ticket Office Ticket Issuing solution that can also be used in a mobile capacity to offer more operational flexibility and

improved customer service. The solution will be used by SWR's Ticket Office staff and Customer Ambassadors.

Delivery: UK
Extensions: Multiple contracts will be required as exemplified follow: • 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; • 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; • 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.Variant bids: not allowed
60000000 Transport services (excl. Waste transport)
Lot #3Lot 3 - GWR full On Board Ticket Issuing and Validation solution which will be used by…Renewal

Lot 3 - GWR full On Board Ticket Issuing and Validation solution which will be used by GWR's On Board, Revenue Protection and Stations colleagues.

Delivery: UK
Extensions: Multiple contracts will be required as exemplified follow: • 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; • 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; • 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.Variant bids: not allowed
60000000 Transport services (excl. Waste transport)
Lot #4Lot 4 - GWR Ticket Office Ticket Issuing solution that can also be used in a mobile…Renewal

Lot 4 - GWR Ticket Office Ticket Issuing solution that can also be used in a mobile capacity to offer more operational flexibility and

improved customer service. The solution will be used by GWR's Ticket Office staff and Customer Ambassadors.

Delivery: UK
Extensions: Multiple contracts will be required as exemplified follow: • 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; • 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; • 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.Variant bids: not allowed
60000000 Transport services (excl. Waste transport)

Procedure terms & legal framework

From the official record
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
30 May 2024, 17:28 BST
Last source update
30 May 2024, 17:28 BST
FTS notice number
2024/S 000-016948
Classification (CPV)
Transport services (excl. Waste transport)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-046c85 Find a Tender

How it was run

Official notice
Submission deadline
10 Jul 2024, 17:00 BST
Submission channel
{"written"}
Accepted languages
en
Participation fee
document

Timeline

30 May 2024 → 10 Jul 2024 · 2 dates
  1. Notice published
    30 May 2024, 17:28 BST
  2. Submission deadline
    10 Jul 2024, 17:00 BST

Contracting authority & participating public bodies

FIRSTGROUP HOLDINGS LIMITED

Contracting authorityPublic bodyUrban railway, tramway, trolleybus or bus services GB-COH: 05154485 8th Floor, The Point,37 North Wharf Road, LONDON, UK, W21AFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • First Rail Holdings LimitedReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.