Official UK procurement notice
Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services
Authority: SMART APPLICATIONS MANAGEMENT LIMITED·Consortium: 2 public authorities
What is being bought3 lots · detail below
Published requirement descriptionSmart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members.
This Framework is seeking the provision of ITSO Card Bureau Services, Blank ITSO Smartcards, and ITSO Card Printing and Encoding Equipment for concessionary and commercial passenger transport services, and their ancillary equipment.
The ITSO Card Bureau Services requirement (Lot 1) is for the provision of Bureau Services covering a range of CMD types and volumes - including bulk printing. Capable of linking to
multiple CMS and ITSO HOPS, the Bureaus will provide a range of Card Printing & Encoding Services as well as support services such as the provision of data entry to the CMS; Customer Letter printing, Card fixing to letters, Distribution to individual addresses as well as centralised fulfilment.
The ITSO Blank Card Supply requirement (Lot 2) is for the provision of Blank ITSO Smartcards across a range of CMD types and volumes.
The ITSO Card Printing and Encoding Equipment requirement (Lot 3) is for the provision of local ITSO Card Printing and Encoding Equipment linked to a customers own CMS and
HOPS, supported by a range of support software and licences to provide additional services to the customer.
This Framework is hosting a number of ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services Suppliers, as well as support equipment, and services where they add value to enable the Users of the Framework to have a wide choice of supply options.
This Framework is hosting a number of Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers.
This Framework is available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK.
CPV: Computer equipment and supplies · Encoders · For transport tickets · Printing and related services · Smart cards
How this framework works
From the published notice- Places
- up to 10 suppliers · 3 bids received (0.3 per place) · 3 appointed
Lots and requirements (3)Procurement structure
3 lots · no lot values published · win at most 3 of them · evaluation weights differ by lotLot #1ITSO Card Bureau ServicesCancelledRenewal
This ITSO Card Bureau Services requirement (Lot 1) is for the provision of Bureau Services.
It will cover a range of CMD types and volumes - including bulk printing.
The Bureau must be able to link to multiple CMS and ITSO HOPS providers to provide an end-to-end service.
The Bureau must be able to provide a range of Card Printing & Encoding Services.
The Bureau must be able to provide a range of Card support services, including but not limited to: the provision of data entry to the CMS; Customer Letter printing; Card fixing to letters; Addition of 3rd party material to envelopes, and the distribution to individual addresses as well as centralised fulfilment.
This Framework Lot is seeking to host a number of ITSO Card Bureau Service Suppliers, with relevant support equipment and additional services where they add value, to enable the
Users of the Framework to have a wide choice of supply options.
This Framework Lot is seeking to host a number of Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers.
This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities
in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.
It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.
Lot #2Blank ITSO Smartcard SupplyCancelledRenewal
This Blank ITSO Smartcard Supply requirement (Lot 2) is for the provision of blank ITSO Smartcards.
The Lot will cover the provision of a range of CMD types, and be flexible enough to cover a wide range of scale based options.
This Framework Lot is seeking to host a number of Blank ITSO Smartcard Suppliers, with any additional services where they add value, to enable the Users of the Framework to have a
wide choice of supply options.
This Framework Lot is hosting a number of Blank ITSO Smartcard Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers.
This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities
in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.
It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.
Lot #3ITSO Card Printing and Encoding EquipmentCancelledRenewal
This ITSO Card Printing and Encoding Equipment requirement (Lot 3) is for the provision of locally based equipment to enable ITSO Smartcards to be printed and encoded within a SAM Members own office, or that of their agent.
This Framework Lot will require the equipment to be capable of printing full colour on both sides of a card, and be able to encode the full range of ITSO products on a card, as well as additional product and card applications.
Suppliers will need to be able to integrate with a range of customer CMS systems to receive and process customer data, such as concessionary travel data, as well as being able to
integrate with multiple ITSO HOPS systems to pass on the created card information.
This Framework Lot is seeking to host a number of ITSO Card Printing and Encoding Equipment Suppliers, with the necessary support peripherals and consumables, as well as any additional services where they add value, to enable the Users of the Framework to have a wide choice of supply options.
This Framework Lot is seeking to host a number of ITSO Card Printing and Encoding Equipment Suppliers, who are committed to partnership working, including with other Suppliers.
This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.
It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Price | Split |
|---|---|---|
| 1 · ITSO Card Bureau Services | 40% | |
| 2 · Blank ITSO Smartcard Supply | 40% | |
| 3 · ITSO Card Printing and Encoding Equipment | 30% |
- Suitability
A Selection Questionnaire is included in the ITT which details the conditions.
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 30–40 points depending on the lot; most lots put it at 40 points.
- “Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO…” is a framework: the contest is a place on its panel, up to 10 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 23 Aug 2022, 12:53 BST
- Last source update
- 17 Feb 2023, 10:33 GMT
- Award evaluation window
- 26 Oct 2022 – …
- Authority reference
SAM 003: NMPH Framework 3- FTS notice number
2023/S 000-004855- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-036209Find a Tender
Publisher note: The National Mobilities Procurement Hub (NMPH) is a national resource for all UK based Public Sector Bodies, with a Transport responsibility or interest; as well as for all bus, rail, tram and ferry operators in the UK. For the avoidance of doubt, the Framework has been developed for the following public sector organisations as a minimum: Scottish Local Authorities, including: Aberdeen City Council Aberdeenshire Council Angus Council Argyll and Bute Council City of Edinburgh Council Clackmannanshire Council Comhairle nan Eilean Siar Dumfries and Galloway Council Dundee City Council East Ayrshire Council East Dunbartonshire Council East Lothian Council East Renfrewshire Council Falkirk Council Fife Council Glasgow City Council Inverclyde Council Midlothian Council North Ayrshire Council North Lanarkshire Council Orkney Islands Council Perth and Kinross Council Renfrewshire Council Scottish Borders Council Shetland Islands Council South Ayrshire Council South Lanarkshire Council Stirling Council The Highland Council The Moray Council West Dunbartonshire Council West Lothian Council Scottish Government & Executive Agencies Scottish Government Transport Scotland Scottish Regional Transport Partnerships, including: Shetland Transport Partnership (ZetTrans) Highlands and Islands Transport Partnership (HITRANS) North-East of Scotland Transport Partnership (NESTRANS) Tayside and Central Scotland Transport Partnership (TACTRAN) South-East of Scotland Transport Partnership (SESTRAN) Strathclyde Partnership for Transport (SPT) South-West of Scotland Transport Partnership (Swestrans) Unitary Authorities in Wales, including: Blaenau Gwent County Borough Council Bridgend County Borough Council Caerphilly County Borough Council Cardiff Council Carmarthenshire County Council Ceredigion County Council Conwy County Borough Council Denbighshire County Council Flintshire County Council Gwynedd Council Isle of Anglesey County Council Merthyr Tydfil County Borough Council Monmouthshire County Council Neath Port Talbot County Borough Council Newport City Council Pembrokeshire County Council Powys County Council Rhondda Cynon Taf County Borough Council City and County of Swansea The Vale of Glamorgan County Borough Council Torfaen County Borough Council Wrexham County Borough Council Welsh Government & Executive Agencies Welsh Government Transport for Wales Welsh Transport Partnerships South East Wales Transport Commission North Wales Transport Commission Metropolitan District Councils in England, including: Barnsley Borough Council Birmingham City Council Bolton Borough Council Bradford City Council Bury Borough Council Calderdale Borough Council Coventry City Council Doncaster Borough Council Dudley Borough Council Gateshead Borough Council Kirklees Borough Council Knowsley Borough Council Leeds City Council Liverpool City Council Manchester City Council North Tyneside Borough Council Newcastle Upon Tyne City Council Oldham Borough Council Rochdale Borough Council Rotherham Borough Council South Tyneside Borough Council Salford City Council Sandwell Borough Council Sefton Borough Council Sheffield City Council Solihull Borough Council St Helens Borough Council Stockport Borough Council Sunderland City Council Tameside Borough Council Trafford Borough Council Wakefield City Council Walsall Borough Council Wigan Borough Council Wirral Borough Council Wolverhampton City Council Unitary Authorities in England, including: Bath and North East Somerset Council Bedford Borough Council Blackburn with Darwen Borough Council Blackpool Council Bournemouth, Christchurch and Poole Council Bracknell Forest Borough Council Brighton and Hove City Council Bristol City Council Buckinghamshire Council Central Bedfordshire Council Cheshire East Council Cheshire West and Chester Council Cornwall Council Durham County Council Darlington Borough Council Derby City Council Dorset Council East Riding of Yorkshire Council Halton Borough Council Hartlepool Borough Council Herefordshire Council Isle of Wight Council Hull City Council Leicester City Council Luton Borough Council Medway Council Middlesbrough Borough Council Milton Keynes Council North East Lincolnshire Council North Lincolnshire Council North Northamptonshire Council North Somerset Council Northumberland County Council Nottingham City Council Peterborough City Council Plymouth City Council Portsmouth City Council Reading Borough Council Redcar and Cleveland Borough Council Rutland County Council Shropshire Council Slough Borough Council Southampton City Council Southend-on-Sea Borough Council South Gloucestershire Council Stockton-on-Tees Borough Council Stoke-on-Trent City Council Swindon Borough Council Telford and Wrekin Borough Council Thurrock Council Torbay Council Warrington Borough Council West Berkshire Council West Northamptonshire Council Wiltshire Council Windsor and Maidenhead Borough Council Wokingham Borough Council City of York Council County Councils in England Cambridgeshire County Council Cumbria County Council Derbyshire County Council Devon County Council East Sussex County Council Essex County Council Gloucestershire County Council Hampshire County Council Hertfordshire County Council Kent County Council Lancashire County Council Leicestershire County Council Lincolnshire County Council Norfolk County Council North Yorkshire County Council Nottinghamshire County Council Oxfordshire County Council Somerset County Council Staffordshire County Council Suffolk County Council Surrey County Council Warwickshire County Council West Sussex County Council Worcestershire County Council Combined Authorities in England Cambridgeshire and Peterborough Combined Authority Greater Manchester Combined Authority Liverpool City Region Combined Authority North East Combined Authority North of Tyne Combined Authority South Yorkshire Combined Authority Tees Valley Combined Authority West Midlands Combined Authority West of England Combined Authority West Yorkshire Combined Authority London Borough Councils, including the following Councils: Barking and Dagenham Barnet Bexley Brent Bromley Camden Croydon Ealing Enfield Greenwich Hackney Hammersmith and Fulham Haringey Harrow Havering Hillingdon Hounslow Islington Kensington and Chelsea Kingston upon Thames Lambeth Lewisham Merton Newham Redbridge Richmond upon Thames Southwark Sutton Tower Hamlets Waltham Forest Wandsworth Westminster Other Transport Bodies Transport for London Department for Transport District, Borough and City Councils in England, including the following Councils: Adur Allerdale Amber Valley Arun Ashfield Ashford Babergh Barrow-in-Furness Basildon Basingstoke & Deane Bassetlaw Blaby Bolsover Boston Braintree Breckland Brentwood Broadland Bromsgrove Broxbourne Broxtowe Burnley Cambridge Cannock Chase Canterbury Carlisle Castle Point Charnwood Chelmsford Cheltenham Cherwell Chesterfield Chichester Chorley Colchester Copeland Cotswold Craven Crawley Dacorum Dartford Derbyshire Dales Dover East Cambridgeshire East Devon East Hampshire East Hertfordshire East Lindsey East Staffordshire East Suffolk Eastbourne Eastleigh Eden Elmbridge Epping Forest Epsom & Ewell Erewash Exeter Fareham Fenland Folkestone and Hythe Forest of Dean Fylde Gedling Gloucester Gosport Gravesham Great Yarmouth Guildford Hambleton Harborough Harlow Harrogate Hart Hastings Havant Hertsmere High Peak Hinckley and Bosworth Horsham Huntingdonshire Hyndburn Ipswich Kings Lynn & West Norfolk Lancaster Lewes Lichfield Lincoln Maidstone Maldon Malvern Hills Mansfield Melton Mendip Mid Devon Mid Suffolk Mid Sussex Mole Valley North Devon North East Derbyshire North Hertfordshire North Kesteven North Norfolk North West Leicestershire North Warwickshire New Forest Newark & Sherwood Newcastle-Under-Lyme Norwich Nuneaton & Bedworth Oadby & Wigston Oxford Pendle Preston Redditch Reigate & Banstead Ribble Valley Richmondshire Rochford Rossendale Rother Rugby Runnymede Rushcliffe Rushmoor Ryedale Somerset West and Taunton South Cambridgeshire South Derbyshire South Hams South Holland South Kesteven South Lakeland South Norfolk South Oxfordshire South Ribble South Somerset South Staffordshire Scarborough Sedgemoor Selby Sevenoaks Spelthorne St Albans Stafford Staffordshire Moorlands Stevenage Stratford on Avon Stroud Surrey Heath Swale Tamworth Tandridge Teignbridge Tendring Test Valley Tewkesbury Thanet Three Rivers Tonbridge & Malling Torridge Tunbridge Wells Uttlesford Vale of White Horse Warwick Watford Waverley Wealden Welwyn Hatfield West Devon West Lancashire West Lindsey West Oxfordshire West Suffolk Winchester Woking Worcester Worthing Wychavon Wyre Wyre Forest Councils in Northern Ireland, including: Antrim and Newtownabbey Borough Council Ards and North Down Borough Council Armagh City, Banbridge and Craigavon Borough Council Belfast City Council Causeway Coast and Glens Borough Council Derry City and Strabane District Council Fermanagh and Omagh District Council - Enniskillen Office Lisburn and Castlereagh City Council Mid and East Antrim Borough Council Mid Ulster District Council - Dungannon Newry, Mourne and Down District Council Transport Bodies in Northern Ireland Translink And any other Public Sector body in the UK with an interest in Transport, or any UK transport operator. Any organisation must be a Member of SAM at the time that they wish to Call-Off from the Framework. See www.talktosam.co.uk for more details.
How it was run
Official notice- Appointment period ends
- 26 Oct 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- document
- Bid validity
- 360 days from the deadline
- Bids opened
- 26 Oct 2022, 12:01 BST
Timeline
8 Sept 2022 → 17 Feb 2023 · 4 dates- Next notice expected8 Sept 2022, 00:00 BST
- Admission / appointment period endsperiod end, not a bid countdown26 Oct 2022, 12:00 BST
- Bids opened26 Oct 2022, 12:01 BST
- Notice published17 Feb 2023, 10:33 GMT
Notice history
5 events · 3 releases on Find a Tender · since 15 Sept 2022- Status changed to active15 Sept 2022, 12:11 BST
- Procurement method changed15 Sept 2022, 12:11 BST
- Deadline published: 26 Oct 2022, 12:00 BST15 Sept 2022, 12:11 BST
- Status changed to complete17 Feb 2023, 10:33 GMT
- Buyer details updated17 Feb 2023, 10:33 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services
- Signed
- 16 Feb 2023
- Value
- —
- Status
- active
Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services
- Signed
- 2 Feb 2023
- Value
- —
- Status
- active
ITSO Card Bureau Services
- Signed
- 20 Jan 2023
- Value
- —
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 2 | — | £1 – £10,000,000 |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- South West Smart Applications LimitedContracting authorityBody governed by public lawSmart and integrated ticketing solutions and wider applications for transportation networks.
Dispute resolution & review bodies
- Smart Applications ManagementReview body
Framework contractors & participating bidders
3 commercial parties on the notice- Bemrose Booth ParagonFramework contractor
- ESP Systex LimitedFramework contractor
- Euclid LimitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria