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Published 16 Sept 2022, 13:30 BST

Official UK procurement notice

Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services

Official notice

Authority: Surrey and Borders Partnership NHS Foundation Trust (Central government)

Framework agreementServices
Sectors: Business Services & Consultancy (79) Delivery: UK
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 17 Sept 2018
Framework period 4 yrsends 20 Oct 2022 · starts 19 Oct 2018

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: Office-support services

How this framework works

From the published notice
Framework period

4 yrs from 19 Oct 2018, Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU)

The lotProcurement structure

single lot · no lot value published
Lot #1Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services 4 yrs

NHS Commercial Solutions has let this framework agreement subsequent to a procurement using the open procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2018/S 099-226228).

Multiple suppliers were successful in each lot and have been appointed to the framework, which has been let for initial two years with the option to extend it for a further 24 months (2X12 months).

The framework has been structured to incorporate four lots, which are:

Lot 1: Digital dictation hardware and software as a service solution

Lot 2: In-house and outsourced digital dictation service solution

Lot 3: Outsourced transcription service solution

Lot 4: Managed service solution

The Framework Agreement current expiry date is 20th October 2022. By issuing this modification notice, the Authority extends the current contract till 31st December 2022

Contract period: 19 Oct 2018 – 20 Oct 2022 (4 yrs)
Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Framework Agreement for Digital Dictation, Outsourced Transcription &…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Sept 2022, 13:30 BST
Last source update
16 Sept 2022, 13:30 BST
Authority reference
OJEU No: 2018/S 099-226228; Ref: 4189-1964
FTS notice number
2022/S 000-026050
Classification (CPV)
Office-support services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-036915 Find a Tender

Publisher note: Nature and extent of the modifications (with indication of possible earlier changes to the contract) Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU) Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances: Due to unforeseen circumstances two key members of the procurement team required unplanned rehabilitation following COVID infection and surgery. This staff shortage impacts on the ability of the Authority's procurement team to complete contract renewals within the existing programme of contract renewal work. This 12-month extension supports the Authority in managing existing and future Contracting Activity.

How it was run

Official notice
Appointment period ends
—

Timeline

19 Oct 2018 → 16 Sept 2022 · 2 dates
  1. Contract starts
    19 Oct 2018, 00:00 BST
  2. Notice published
    16 Sept 2022, 13:30 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 15admitted to the panel · see the list ↓
Contracts signed 1latest 17 Sept 2018

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services

    Signed
    17 Sept 2018
    Value
    £34,000,000
    Period
    19 Oct 2018 – 31 Dec 2022
    Status
    active
    • Change Framework Agreement extension for 10 weeks., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Due to unforeseen circumstances two key members of the procurement team required unplanned rehabilitation following COVID infection and surgery. This staff shortage impacts on the ability of the Authority's procurement team to complete contract renewals within the existing programme of contract renewal work. This 10-weeks' extension supports the Authority in managing existing and future Contracting Activity.

Contracting authority & participating public bodies

Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Contracting authorityCentral Government The Atrium. Curtis Road., Dorking, UKContact email

Framework contractors & participating bidders

20 commercial parties on the notice
Show 10 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.